Technical Support Supervisor

4 days ago

Singapore MANFIELD EMPLOYMENT SERVICES PTE LTD Full time

Supervise the Technical Support team to respond promptly to service and fault calls in accordance to SLA
- Plan and organise the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products and its timely execution in accordance to SLA
- Plan the work schedule of the Technical Support team
- Advise end-users and customer of potential problems and follow up on them
- Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution
- Ensure proper inventory control and timely procurement of equipment spares Assist in the proper installation, testing and commissioning, and smooth operation of the Division’s product at customer’s site

**Job details**:

- Contract role
- Completion Bonus
- East region
- Monday to Friday (8:30am - 6pm) OT payable
**- **

**WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Bernard Pang

EA Personnel Reg No.: R24119695

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

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