Head Barista

**5 working days per week / 6 days off in a month**

**No split shift**

**Fun and friendly working environment**

**Food will be provided**

**Responsibilities**:
1. Operational Management:

- **Supervising Daily Operations**: Ensuring smooth workflow, managing staff schedules, and overseeing the overall cleanliness and organization of the restaurant.
- **Quality Control**: Maintaining consistent standards for coffee preparation, beverage quality, and customer service.
- **Inventory Management**: Ordering supplies, managing stock levels, and ensuring efficient use of resources.
- **Equipment Maintenance**: Monitoring equipment performance, scheduling maintenance, and troubleshooting issues to ensure smooth operations.

2. Staff Development and Training:

- **Training**: Conducting barista training sessions, providing guidance, and fostering a positive and knowledgeable team.
- **Mentorship**: Offering support and guidance to baristas, helping them improve their skills and performance.
- **Performance Management**: Providing feedback, addressing performance issues, and contributing to the overall development of the team.

3. Customer Service and Relations:

- **Customer Engagement**: Ensuring positive customer interactions, handling complaints effectively, and promoting a welcoming atmosphere.
- **Product Knowledge**: Staying updated on menu items, coffee trends, and brewing techniques to assist customers and educate them about coffee.
- **Problem Solving**: Resolving customer issues and complaints related to quality, service, or other concerns.

4. Creativity and Innovation:

- **Menu Development**: Contributing to the development of new coffee drinks, seasonal specials, or other menu items.
- **Process Improvement**: Identifying opportunities to enhance efficiency, improve quality, and streamline operations.

5. Leadership and Communication:

- **Setting the Tone**: Leading by example, demonstrating passion for coffee and customer service, and fostering a positive work environment.
- **Effective Communication**: Communicating clearly with staff, management, and customers.

6. Perform any other ad-hoc duties assigned by the Company

**Job Requirements**:

- With at least 6 years of F&B working experience in restaurant
- Passionate about providing efficient and friendly service standards
- Outgoing personality and highly motivated and takes initiative
- Positive and motivated to work in a fast-pace work environment
- Prefers to hold a recognised Basic food hygiene certification
- Clean and hygienic in food and beverage handling
- Able to work as a team with fellow colleagues
- Able to work weekends and public holidays

Interested pls call 80563130 for more information.

Pay: $2,400.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Food provided

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental Pay:

- Performance bonus

**Experience**:

- Barista experience: 2 years (preferred)

License/Certification:

- WSQ Food Safety Level 1 (preferred)

Work Location: In person