Payment Operations Associate, Fintech

**Who we are and what we do**

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than a thousand self-driven individuals spanning over 75 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

**Why should you be part of Deel's success story?**

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

**What you will enjoy working on**
- Efficiently execute all processes and operations related to payments or our Deel-branded debit cards
- Accurately review and record data in our system and ensure consistency and precision
- Assist with payment or debit card inquiries or issues from our customers
- Coordinate with both internal cross-functional teams and our external partners on customer requests or issues
- Assist with providing payment or debit card expertise to improve processes, tooling, automation, and user experience
- Create and maintain process documentation

**Requirements**:

- You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
- You ideally have some experience at a scrappy startup especially within the FinTech industry.
- You have excellent written and verbal communication skills
- You are data-driven and have a structured approach to solving problems
- You are very organized and has an acute attention to detail
- You uphold a service-oriented mindset when working with internal and external teams
- You are willing to put in extra hours during our busy periods (typically around the end of month)
- You are able to work in an extremely fast-paced environment while maintaining quality and accuracy
- You are able to execute independently and maintain integrity in a fully remote company
- You are a fun and supportive teammate

**Total Rewards**

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you’ll enjoy:

- A laptop required for this position will be delivered to your door and any items you want among a selection of remote-working equipments for a total value of 330 USD (to be ordered through our service provider)
- Stock grant opportunities for new hires, promotions, performance, and refresh
- Flexible Paid Time Off
- Parental leave
- $100 per month Health and Wellness budget
- $30 per month Learning and Development budget
- Choose where you work with FlexWork. Work from your home, the beach, a Deel office, or the WeWork global membership program.

**At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.