Premier Service Manager

4 days ago

Singapore HSBC Full time

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a **Premier Service Manager.**

**Principal Responsibilities**
- Providing dedicated support to Relationship Managers for their customers’ servicing related matters
- Maintain customer service excellence, greeting and serving our customers with the highest service standards
- Manage customer queries, issues, feedback and complaints with appropriate advice/solutions
- Adopt a needs-based approach to provide recommended solutions for retail banking products to meet customer's financial needs
- Understand and exercise Know Your Customer and Customer Due Diligence knowledge to ensure clientele suitability for HSBC during onboarding
- Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
- Ensure data entry and operational transactions are executed expeditiously, with mínimal errors and in compliance with audit and statutory guidelines
- Attend to the operational needs of the branch and business where required by Line Managers or Branch Director
- Other ad-hoc duties required when necessary
Requirements
- Degree holder with relevant experience in a retail banking environment
- Strong banking and product knowledge will be an added advantage
- A team player who is self motivated and customer service oriented
- Possess excellent interpersonal and communication skills

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

  • Premier Wealth Manager

    2 days ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    **Job Purpose** - Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met. - Provide unbiased advice in managing and growing their wealth - Maintain a high standard of service quality and complianceGrowing Premier customers base...

  • Premier Service Manager

    2 days ago

    Singapore HSBC Full time

    -Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Premier Service Manager

    2 weeks ago

    Singapore HSBC Full time

    -Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Premier Wealth Manager

    2 weeks ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    **Job Purpose** - Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met. - Provide unbiased advice in managing and growing their wealth - Maintain a high standard of service quality and compliance - Growing Premier customers base...

  • Premier Banking Branch Manager

    2 days ago

    Singapore LMA Full time

    Our client, a well-established and highly regarded bank in Singapore, is seeking a dynamic and results-driven Premier Banking Branch Manager. This is an excellent opportunity for an experienced leader to take charge of a premier branch, drive sales growth, and deliver outstanding service to affluent clients. **Key Responsibilities**: - Lead and manage...

  • Premier Wealth Manager

    2 weeks ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    As a Premier Wealth Manager (Offshore), you will be responsible for: - Acquiring and prospecting new customers for the Premier Wealth Offshore segment - Planning and managing clients' assets by matching Maybank financial and investment product solutions to their financial needs and working closely with the various product specialists - Building a strong...

  • Premier Wealth Manager

    6 days ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    Job Purpose Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met. Provide unbiased advice in managing and growing their wealth Maintain a high standard of service quality and compliance Growing Premier customers base through...

  • Engineers (Service and Support)

    7 days ago

    Singapore Premier Solutions Pte. Ltd. Full time

    Premier Solutions is one of the dynamic growing turn-key solutions provider companies in Singapore with tremendous growth opportunities in a dynamic challenging semi-conductor industry. We are looking for people who strive to excel and have a “never say die” attitude to positively charging Premier Solutions to be the best company in the industry. YOU...

  • Premier Wealth Manager

    2 weeks ago

    Singapore Maybank Full time

    JOB DETAILS Job Type Permanent Position Level Manager Qualification Degree Discipline Banking Specialization Corporate and Investment Banking Sector Group Community Financial Services Experience 4 - 10 years Salary Up to 8,000 As a Premier Wealth Manager (Offshore), you will be responsible for: JOB RESPONSIBILITIES Acquiring and prospecting new customers...

  • Premier Service Manager

    2 weeks ago

    Singapore HSBC Full time

    -Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...