Telemarketer
2 days ago
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to existing and potential customers to introduce promotions, products, or services.
- Explain programmes clearly and professionally, following approved scripts and guidelines.
- Record call outcomes accurately in the system (interested, follow-up, appointment booked, etc.).
- Follow up on warm leads or referrals generated by the marketing team.
- Maintain updated records of customer information and interactions.
- Achieve weekly or monthly call and conversion targets.
- Handle customer questions courteously and redirect to relevant staff when needed.
- Provide feedback on customer responses, objections, and trends to improve campaign effectiveness.
**Requirements**:
- Prior experience in **telemarketing, customer service, or call centre**roles preferred.
- Excellent communication and interpersonal skills
- Confident, positive, and resilient personality with persuasive ability.
- Able to handle rejection calmly and professionally.
- Basic computer literacy (Microsoft Office, CRM entry).
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