IT Engineer

5 days ago


Singapore TALENTSIS PTE. LTD. Full time

**Position Overview**

As a **Data Centre Technician (Engineer)**, you will play a key role in supporting IT operations and infrastructure within a mission-critical environment. Your responsibilities will include equipment monitoring, inventory management, RMA coordination, and compliance with data and security protocols.

**Key Responsibilities**
- Execute assigned support tasks and escalate incidents as required, especially during peak operations or issue escalation.
- Liaise with vendors to initiate and manage warranty claims and RMA processes for hardware, including packaging, shipping, and tracking.
- Work independently using sound judgment to complete tasks with mínimal supervision.
- Maintain accurate and up-to-date records in inventory management systems (e.g., CMDB, asset tracking tools).
- Perform physical inventory tracking and staging; identify and reconcile discrepancies.
- Conduct secure destruction of data-bearing devices (DBD) in line with SLAs and corporate security policies.
- Monitor and report low stock levels; escalate procurement needs to management.
- Adhere to all security, safety, and data handling protocols and policies.

**Requirements**:

- ITE Nitec/Higher Nitec or Diploma in IT, Computer Engineering, or related field.
- 1-2 years of hands-on experience in IT support, infrastructure monitoring, or data center operations.
- Strong foundational knowledge of computer hardware and IT components.
- Prior experience working in a 24x7x365 production or mission-critical environment is advantageous.
- Good verbal and written communication skills in English.
- Strong attention to detail and ability to work independently.
- Eagerness to learn, grow, and develop technical competencies.

**Preferred Certifications & Skills**
- Certifications such as CompTIA A+, Server+, Network+, ASICS/Inventory Control, BSC, DCFC, or MCP.
- Experience with vendor-specific networking certifications.

**Work Location**:North / West

**Working Hours**:830am to 530pm. Required to work on public holidays if PH falls on weekday.

(EA Reg No: 20C0312)



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