Referral Care Coordinator

5 days ago


Singapore VES HOSPITAL PTE. LTD. Full time

VES (Veterinary Emergency & Speciality) Hospital is the first full service Veterinary Hospital offering Specialist Veterinary and Emergency Care 24/7 in Singapore. We are part of Mars Veterinary Health (MVH) Asia.

Our team is growing

This is a full time, permanent role with 5 work days (up to 44 hours a week) on rotation inclusive of weekends.

Our Referral Care Coordinator(s)' work scope includes:
Appointment Scheduling and Management
- Schedule and confirm referral appointments for our specialists from various departments.
- Manage service specific cancellation lists.
- Manage any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed.
- Manage appointment fit in requests.
- Communicate appointment instructions to clients.
- Communicate concerns and feedbacks from clients to our various specialists and department veterinarians.
- Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions.

Management of patient histories from referring clinics
- Review referral forms and medical histories received from the referring clinics.
- Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client.
- Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date.
- Ensure medical histories are attached accordingly into Ezyvet for each patient.
- Communicate with the service if they are unable to obtain appropriate history prior to an appointment.
- Imports lab results (from Antech, Idexx and VetCT) and referring clinic updates into the medical record in Ezyvet.
- Ensure referral booking protocols are followed for each department.
- Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore.
- Develop and review of referral protocols for each department.
- Coordinate workflow between various departments regarding referral appointments and information required from primary care practitioners/ general vet clinics.
- Coordinate request for medical history and diagnostic results from clients and referral clinics and ensure they are sent over after being reviewed.
- Assist Referral Care Manager in gathering feedback from various primary care practitioners/ general vet clinics to help improve our referral protocols and communications between referral veterinarians and our specialists.



  • Singapore St Lukes Elder Care Full time

    We are always looking for dedicated individuals to join our team. We are currently looking for talented individuals to fill the following positions. Executive/Senior Executive, Referral & Admissions We are seeking a dedicated **Executive/Senior Executive, Referral and Admissions Unit** (RAU) to join our team. In this role, you will facilitate timely...


  • Singapore St Lukes Elder Care Full time

    We are always looking for dedicated individuals to join our team. We are currently looking for talented individuals to fill the following positions. Admin Assistant, Referral Admission Unit (RAU) As an **Admin Assistant, RAU**, you will be responsible for delivering quality frontline customer service, and administrative and operational support to the...

  • Care Coordinator

    2 weeks ago


    Singapore Ren Ci Full time

    Care Coordinator – Ren Ci Hospital Location: Woodlands Job Category: Ancillary Support Posting Date: 22 Oct 2025Job Responsibilities Client Management Manage home care client database to ensure completeness and accuracy Process home care referrals through AIC referral system as point of liaison Perform basic financial assessment for clients or...


  • Singapore VES HOSPITAL PTE. LTD. Full time

    **Responsibilities** - Schedule and confirm referral appointments for our specialists from various departments. - Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals. - Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment instructions. - Management of...

  • Care Coordinator

    7 days ago


    Singapore NTUC Health Co-operative Ltd Full time

    In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and...


  • Singapore Alexandra Hospital, Singapore Full time

    Overview Asst Care Coordinator works under the supervision of the Senior/Care Manager to support services provided by the Care Coordination Unit. Triage referrals received from care teams, conduct basic health and geriatric assessments when required, and link suitable patients with relevant community care partners to manage health and care in the community....

  • Care Coordinator

    1 week ago


    Singapore NTUC Health Full time

    **About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior...

  • Care Coordinator

    1 week ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    **COMPANY DESCRIPTION** **NTUC Health Co-operative Limited (NTUC Health)**is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

  • Care Coordinator

    1 week ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    COMPANY DESCRIPTION NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior...

  • Referral Clinician

    5 days ago


    Singapore Mount Pleasant Veterinary Group Full time

    Overview Mount Pleasant Jalan Gelenggang is an advanced GP practice and referral veterinary centre. We invite Referral Clinician(s)to join us. Responsibilities The successful candidate: Will deliver the highest quality veterinary care and an exceptional client experience. S/he advocates for pets and their quality of life; builds a long term bonding...