Creative Service Manager

**About Le Pub
Le Pub was created by combining the renowned Publicis Italy (“#1 Creative Agency in World” - Adweek 2021, “#2 Creative Agency in the World” at Cannes 2021, “Most Effective Ad in the world” - Kantar 2021) & best-in-class data, media and technology expertise from Publicis Amsterdam. **We are expanding globally and coming to Singapore looking for hungry and talented people.
We believe that brands can no longer merely communicate with consumers and must now earn their place in people’s daily lives. Stated differently - it’s about helping brands deliver real value (rather than messages). That’s why Le Pub is obsessed with creating innovative experiences that matter enough to “live in culture”. Fueled by rich global data and powered by world-class creativity - Le Pub is where brands meet culture.

The most creative agency in the world

Have a look at the work.

What they say about us

**Discipline overview
**Project people know that no great idea is great enough without execution. Flawless execution is their motto.

They know how to connect the dots, feel comfortable in managing projects and other team to guarantee the best deliver to client and agency and are not afraid to tell the truth. They’re also passionate about finding solutions, organizing things, have a good knowledge of finance and the timings required to do things and are talented to present and sell ideas to people.

An holistic view to anticipate risks and opportunities is mandatory.

**Job Description
- Implementing management methodologies, such as Agile to accelerate and improve the deliverables of multiple projects for the client
- Anticipating and communicating risks and crisis in the projects under her/his responsibility
- Relationship with Le Pub and client stakeholders (vendors, Other agencies, media players etc.) - local and global

**Key Responsibilities
- Work with the creative, client servicing, & strategy teams in the delivery of end results; management of internal & external resources.
- Production of project plans, tracking, schedules, deliverables & WIP reports; creating & refining processes for smooth & efficient workflow.
- Full ownership of project life cycle: Plan, execute and monitor the project whilst considering scope/cost and quality constraints.
- Defining the projects' business objectives and requirements with the account managers.
- Defining project requirements (in the form of the Requirement Specification Document or Scope of Work document), cost estimates and timelines.
- Managing change requests in specifications required during the project delivery phase.
- Managing expectations through regular status meetings, project documentation and project tools.
- Ensuring the project teams are clear on the project requirements, timelines and costs.
- Managing human resources in a project, including reassigning or requesting additional team members where necessary.
- Assist the Project Director in drafting project/pitch proposals and cost estimates for existing accounts.
- Assist the Project Director in resource management.

**Qualifications
- 10+ years of experience in operations and/or project management
- Work experience in advertising and/or comms industry, preferably with global brands
- Has worked in an advertising/design agency/environment covering digital and ATL.
- Has managed projects that involves resources from various teams within the agency - account management, strategy, data & analytics, UX, social, creative, & web dev.
- Experience in leading projects, designing processes and overseeing complex jobs with many stakeholders
- Experience in working in multidisciplinary teams and navigating agency and client dynamics.

When joining us, this is what you can expect:

- Be part of an extraordinary team with that is globally recognized as best-in-class
- The opportunity to shape brand experiences on a global scale
- A dynamic, diverse and modern creative work environment
- Horizontal and organic way of working, where everyone is committed and care for the people and the job