Senior Counsellor/senior Social Worker

A Senior Counsellor/Senior Social Worker is a key team player in the Client Care Services team. The role is a mid-level team leader who manages, supervises, and coordinates the professional staff in his/her clinical cases which consist of crisis, trauma and suicide grief counselling, case management and other clinical tasks to the clients served.

On top of the supervisory role, he/she is expected to be the role model who demonstrates a high level of clinical competency through direct practice, for those who are suicidal, in crisis or have lost someone through suicide. These services will be delivered through face to face/online counselling, group work, special projects, and programmes.

As the bridge between frontline and management, he/she facilitates communication and assists in the implementation of agency policy. He/she also assists the Manager on management, administration, and service planning.

CORE DUTIES AND RESPONSIBILITIES
- Enhance his/her clinical knowledge and skills through active participation in supervision, training, collaborative outreach with external professional group/agency and self-learning in order to provide up to standard clinical services to our clients
- Provide direct clinical services, including handling counselling cases, offering crisis support to suicidal individuals & their concerned parties, and rendering grief counselling to suicide survivors
- Supervise professional staff in his/her sub team, upkeep the service standard and their clinical competency through clinical supervision
- Oversee, manage, and coordinate the sub-team and its services, ensuring the service output and outcome quality. Support other Senior Counsellor / Social Worker on overseeing, managing, and coordinating the other sub-teams and their services if necessary
- Assist the Manager on the implementation of agency policy, management, administration and service planning
- Participate or take lead in organisational projects or task forces relating but not limited to core service, as assigned
- Represent the organisation on community talks, training programmes or panel discussion to advocate or equip community on the topic of suicide P-I-P

KEY DELIVERABLES
- Ensure his/her clinical service output and outcome meet targets. Active participation in the supervision, training, collaboration/outreach of team and active self-learning
- Ensure the sub-team and its services fulfil the clinical competency, EPES (and any other criteria set by other funding agreement) output and outcome targets.
- Be a team player who contributes positively and sustaining quality client services. Bring the client care service team together and enhance the communication between frontline and management.

KEY DELIVERABLES
- Ensure his/her clinical service output and outcome meet targets. Active participation in the supervision, training, collaboration/outreach of team and active self-learning
- Ensure the sub-team and its services fulfil the clinical competency, EPES (and any other criteria set by other funding agreement) output and outcome targets.
- Be a team player who contributes positively and sustaining quality client services. Bring the client care service team together and enhance the communication between frontline and management.

EDUCATIONAL QUALIFICATION
- Bachelor Degree or Graduate Diploma in Social Work/ Counselling
- Registered Social Worker/ Registered Counsellor (preferred)
- Professional qualification/ certificate in psychotherapy/ therapeutic intervention model (preferred)

RELEVANT EXPERIENCE
- At least 5 years of direct practice and counselling experience with at least 2 years of supervisory experience
- 8 years of direct practice and counselling experience with 3 years of supervisory experience (preferred)

KNOWLEDGE & SKILLS
- Clinical Supervision
- Manpower & Service Planning
- Crisis Management/ Intervention
- Mental Health/ Grief Counselling (preferred)
- Group work experience (preferred)
- Conversant in a 2ⁿd language (preferred)

BEHAVIOUR TRAITS & ATTITUDE
- Self-motivated
- Organized and efficient
- Good team player
- Possess good interpersonal communication skills
- Willing to work in the evenings and during odd hours in accordance to service needs
- Demonstrate leadership abilities
- Strong analytic and problem solving skills (preferred)

SUPERVISORY RESPONSIBILITY

The Senior Counsellor/Senior Social Worker provides both clinical and administrative supervisions to his/her professional staff under his/her sub team. They are either Social Workers or Counsellors.

**How to apply**:
Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:
**By mail**:**
Samaritans of Singapore (SOS) Human Resource Department**

Block 10 Cantonment Close #01-01 Singapore 080010