Receptionist
1 week ago
**Key Responsibilities**:
**Front Desk & Patient Coordination**:
- Greet and welcome patients and visitors in a friendly and professional manner.
- Manage appointment bookings, cancellations, and rescheduling via phone, WhatsApp, and in-person.
- Maintain patient records and ensure accurate data entry in the clinic management system.
- Handle patient inquiries related to treatments, services, and products.
**Administrative & Operational Support**:
- Coordinate with doctors and therapists for smooth scheduling of consultations and Panchakarma sessions.
- Maintain cleanliness and orderliness of the reception area.
- Process payments and issue receipts/invoices for treatments and product sales.
**Ayurvedic Medicine Sales & Inventory Management**:
- Assist patients in purchasing Ayurvedic medicines and wellness products.
- Assist with marketing of the Clinic and sales of products.
- Maintain accurate records of medicine sales and update inventory accordingly.
- Monitor stock levels regularly and prepare stock replenishment requests in a timely manner.
- Receive and verify deliveries of stock, ensuring proper storage and labeling.
- Support monthly stock audits and generate inventory reports.
**Requirements**:
- Proven experience in a receptionist or front desk role, preferably in a healthcare or wellness setting.
- Excellent communication skills in English (knowledge of other languages like Tamil or Hindi is a plus).
- Friendly, compassionate, and customer-focused attitude.
- Good organizational and multitasking abilities.
- Basic computer skills (MS Office, scheduling software, etc.)
- Interest or background in Ayurveda, natural health, or holistic wellness is an advantage
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