Co-ordinator, Client Enablement

5 days ago

Singapore ORGANISATION SOLUTIONS PTE LTD Full time

Organisation Solutions is a leading growth consultancy with headquarters in Singapore. We do great work in strategy execution and accelerated leadership & team development and need to grow our team to meet the increasing demand for our services in Asia and beyond.

As a member of our team, you’ll work with experts in the field of Organisation and Leadership Development, learn more than you can imagine is possible, and work with some of the most sophisticated companies in the world doing meaningful and enjoyable work.

**THE ROLE**

Your key responsibilities are to:

- Provide support and coordination to execute leadership development, assessment, coaching, or other projects to ensure tasks are completed on time and to high quality. This includes:

- Co-ordinate purchases and reports with assessment vendors and suppliers
- Administer assessment processes including assessment set-up, communications to clients, monitoring completion and creating reports
- Create and quality check assessment reports (if needed)
- Administer end-to-end execution of coaching programs including scheduling and communications with client, coaches and stakeholders
- Create, monitor and track timelines and progress for administration of these projects, especially when multiple assessments or coaching assignments are being coordinated
- Monitoring and tracking programme progress, writing reports as needed
- Proactively coordinate and manage the associate enablement processes
- Identify potential associates (e.g., coaches) to fit OS needs
- Manage associate empanelment and renewals process (e.g., coordinate bio creation, ensure agreements are in place)
- Provide coach information and coordinate introductory meetings between coaches and clients
- Collect information from associates and consolidate into reports for clients
- Track and coordinate invoice payments for clients and associates

As theperson develops, they may be able to participate in other types of projects. This role can be a full-time or part-time position depending upon the individual.

**DESIRED BACKGROUND**
- Minimum of a HNITEC or ITE Diploma in a relevant field
- At least 1-3 years of related working experience
- Ideally this will include work in a customer enablement role
- Experience in administration of complex processes with multiple stakeholders
- Excellent attention to detail
- Strong software skills (highly proficient in Excel and Word)
- Works quickly with high standards
- Proactive, energetic and self-motivated
- Excellent problem-solving skills and solution orientationFluency in English is essential. Requires excellent writing skills for communication with international clients

**LIVING OUR VALUES**

Our values have not changed since we were founded nearly 20 years ago. Professionals who share our values of: Trusted professionals, Care for our clients’ success, Fun to work with fit well with our company and enjoy it more

**LOCATION**

This person does not need to be based in Singapore, though this is preferred. The role will be on a hybrid work pattern, primarily work-from-home.

**SELECTION PROCESS

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