Application Engineer, Apac

5 hours ago

Singapore MiR Full time

**Organization & Role**:
The key focus of Application Engineer is to assist and advise our Distributors and Integrator Partners in Proof of Concept and commissioning with the objective to deploy and implementation of large mobile robot projects. This responsibility of this role is also to investigate and clarify with key partners and customers if our robots can be applied in specific use cases and layout environment.

**Responsibilities**:

- Help customers and partners to optimize their design in the early stage of the projects through the Design Review process.
- Collaborate with Application Project Managers as well as the internal stakeholders (Sales and Technical Support) as well as external ones (Distributors, System Integrators and End-Customers) to support the successful execution of customer projects.
- Attend one-off, ad-hoc and periodic project meetings as when needed.
- Provide feedback to product management, software, and hardware engineering teams to contribute towards continuous product improvement.

**Basic Qualifications & Skills**:

- Minimum 3 years’ experience with planning, commissioning and operation of automation and robotics systems.
- Understanding of Networking and WiFi is an added advantage.
- Customer facing and relationship interaction and management experience is welcome.
- Competent in complex system analysis.
- Programming experience, e.g., Modbus TCP, REST API, Python.
- Conflict and issue resolution.
- Fleet set-up experience.
- Goal focused and customer centric
- Experience at managing expectations and deadlines
- Organized and structured
- Good interpersonal skills and cultural understanding
- Relationship builder, with strong communication and negotiation skills
- Able to work independently, with initiatives and great drive and responsiveness.
- Responsibility and ownership
- Passion for disruptive technology
- Must be willing to travel
- Fluent in English, orally and writing
- Diversity and Inclusion mindset
- A team player
- Open to change management
- Quality focused
- Customer centric

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