Customer Finance Specialist

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Possible.**

You will work in bill-to-cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity. This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls and other CS&L sub-functions.

**How you will contribute**

You will:

- Resolve complex queries that have been escalated for a portfolio of customers
- Coordinate and chair the governance meeting with senior stakeholders
- Connect with customer to discuss and recover invalid debt with senior stakeholders in the customer’s organizations
- Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
- Collaborate with sales and other functions to manage debt collection and quickly resolve disputes. Provide guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt

**What you will bring**

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Good numerical, analytical and logical reasoning skills
- High-level SAP competence
- Experience in a fast-moving consumer goods or consumer packaged goods company
- Experience in a customer-facing role
- Experience in order-to-cash environment
- Credit control experience
- Strong analytical and problem solving skills

**More about this role**

**What you need to know about this position**:

- Preferred experience in a MNC environment

**What extra ingredients you will bring**:

- Stakeholder management (cross-functional
- Good communications skills (both verbal & written)
- Attention to details, Proactive and team player

**Education / Certifications**:

- Degree holder of finance & accounting and/or related program, preferred

**Job specific requirements**:

- Minimum of 3 years relevant experience in Accounts Receivable/Credit Management, SAP knowledge is required
- Strong background on OTC processes, accounting principles, credit management policies and legislations
- Intermediate knowledge using Excel and Powerpoint

**Travel requirements**:None

**Work schedule**:

- 5-day work schedule with weekly 30-min calls in US time zone (usually every Monday, 8:30 PM to 9:00 PM SGT)

**No Relocation support available**:
**Business Unit Summary**:
**Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like **_Oreo _**and **_Tiger _**biscuits, **_Kinh Do _**mooncakes, **_Jacob’s _**crackers, **_Cadbury Dairy Milk _**chocolate, **_Tang _**powdered beverage, **_Halls _**candy and **_Eden _**cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Regular

Credit & Collections Management (BTC)

Customer Service & Logistics