IT Specialist, Project Lead

2 days ago

Singapore STAFFKING PTE LTD Full time

**Location**: West 5 days work week Basic up to $6k (Depends on experience) MNC company **Job Scope**: Take charge of leading and managing the upgrade project for Microsoft Dynamics CRM 2013, fostering collaboration with vendors and business users. Provide on-site support for the existing corporate CRM system, ensuring its smooth functioning and addressing technical issues and user queries. Gather and analyze requirements, conduct thorough gap analysis, and prepare detailed progress reports for management stakeholders. Actively seek user feedback, consolidate and analyze suggestions, concerns, and enhancement requests, and document them comprehensively. Maintain and update user manuals on a regular basis, ensuring they reflect the latest CRM system features, enhancements, and recommended practices. Conduct training to functional team mainly to sales users, promptly responding to training requests and offering ongoing guidance and assistance. **Job Requirement**: Possess related studies to IT Hands-on experience in Microsoft Dynamics CRM with good fundamental knowledge. Good to be familiarise with other Microsoft software such as SQL, SSIS, SSRS and etc. To Apply, kindly click on the "APPLY NOW" button Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412) Not Specified

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