Airport Customer Service Officer
5 days ago
**Core Responsibilities**:
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
**Job Specifications (Qualifications/Experiences)**:
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
**Job Types**: Full-time, Permanent
**Salary**: $1,400.00 - $1,650.00 per month
Schedule:
- Day shift
- Early shift
- Late shift
**Experience**:
- Customer service: 1 year (preferred)
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