Learning & Development, Assistant Manager
18 hours ago
**Job Summary**
This position aims to establish Singapore L&D Head office as the ‘Global Excellence Centre’ where it sets and builds leadership excellence for existing leaders and HIPOs across group. Enhancing workforce capabilities and competencies through a structured learning development framework to drive high performance cultures and results. Adopting Singapore Quality Award framework as the best practices to drive business and leadership excellence, and quality improvement.
**Responsibilities**:
- Collaborate with department heads to identify training needs through performance reviews, skills gap analyses, surveys, and organizational assessments.
- Develop annual total organisation training plan (TOTP) and budget that aligns with strategic business goals and employee development needs.
- Design, develop, and curate effective learning materials, workshops, and programs, utilizing various modalities such as instructor-led training, e-learning, blended learning, and on-the-job experiences.
- Coordinate and facilitate a wide range of training sessions, workshops, and orientation programs for diverse employee groups.
- Manage the Learning Management System (LMS), ensuring content is updated, accessible, and tracked accurately.
- Work with external vendors and consultants to source specialized training content and manage contracts.
- Implement evaluation frameworks to measure the effectiveness and business impact of training programs (e.g. ROI, completion rates, performance improvements).
- Analyze L&D metrics and prepare reports and presentations for senior management, providing insights and recommendations for continuous improvement.
- Maintain accurate and organized records of all training activities and employee participation for compliance and reporting.
- Stay updated on the latest learning trends, adult learning principles, and instructional design methodologies to ensure programs are innovative and engaging.
- Implement and deploy learning and OD initiatives with broader HR functions like talent management, workforce and leadership competency framework & improvement, and succession planning.
- Manage high-potential talent pool programme for effective succession planning and develop strong internal pipelines to fulfill critical roles deployment within the group.Set-up a knowledge repository centre that capture and retain all skills and knowledge (SOPs, Manuals, References, Databases & etc) of critical positions when any change in personnel will not result an erosion of quality, performance and standards.
**Job Requirements**:
- At least 5 years of proven experience in Learning and Development or Training roles with some experience in program management or team coordination.
- Excellent interpersonal communication skills, ability to collaborate effectively with all levels of the organization and external vendors.
- Proven ability to manage multiple projects, timelines, and budgets simultaneoursly.
- Experience administering or working with a Learning Management System and e-learning authoring tools.
- Highly adaptable in fast-paced working environment.
- Meticulous personality, ability to handle sensitive information with confidentiality.
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