CRM Executive

2 weeks ago

MacPherson, Singapore HR Affiliates Full time

Support customer engagement programmes, brand campaigns and communications
- Plan and execute CRM strategies/ campaigns
- Personalisation of customer segments and creative dynamic content. Customer engagement and manage customer lifecycle
- Track, analyse and report the effectiveness of these campaigns to retain existing customers, increasing brand loyalty, and expanding the company’s brand value
- Grow customer databases and customer retention through benefits and services

Job Requirements:

- Diploma/ Degree in Business, Sales and Marketing or equivalent, with at least 4 years of relevant working experience. Experienced in managing customer loyalty program
- Experience managing CRM campaigns/ projects
- Experienced in using CRM and analytical systems
- Good communication and presentation skills as need to collaborate with with stakeholders in briefings or presentations
- Able to manage multiple work streams simultaneously and manage competing priorities.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

**Job Type**: Permanent

**Salary**: $3,500.00 - $4,800.00 per month

Schedule:

- Monday to Friday

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