Programmes Executive

**Purpose of Job**

The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:

- Empowering Women. Serving lower-income women through education, employment and enterprises
- Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment
- Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events

He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.

He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from

stakeholders.

**Responsibilities**

**-**Programme Development, Evaluation & Implementation
- Develop and update programme logic model / theory of change for new and existing programmes
- Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape
- Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content
- Outreach to community agencies to build awareness of the programmes
- Recruit beneficiaries into the programmes
- Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users
- Build relationships with partners to better deliver the programmes
- Programme Documentation & Management Reporting
- Upkeep the photo repository of beneficiaries and programmes
- Programme Development, Evaluation & Implementation
- Develop and update programme logic model / theory of change for new and existing programmes
- Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape
- Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content
- Outreach to community agencies to build awareness of the programmes
- Recruit beneficiaries into the programmes
- Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users
- Build relationships with partners to better deliver the programmes
- Programme Documentation & Management Reporting
- Upkeep the photo repository of beneficiaries and programmes
- Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued
- Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results
- Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators
- Provide inputs and data for monthly reports to Management, Committee and Board
- Budget Management & Administration Management
- Plan and manage the budget for each programme
- Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery
- Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts
- Manage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)
- Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)
- Work closely with Marcom by providing details for creative brief to generate publicity materials
- Ensure regular housekeeping of the space and resources used for running of the programmes
- Perform any other duties as assigned from time to time.

**Requirements**:
**-**Bachelor Degree or Diploma in Social Science is preferred
- At least 2 years of working experience in Social Service or related work
- Fresh graduates with a passion to work in the social service sector may apply
- May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

**Competencies**

**-**Good written and verbal communication skills
- Able to work independently and a good team player
- Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people
- Passionate to serve the community
- Excellent organisation and time management skills with attention to detail