Retail Store Managers

Due to our expansion and having our 3rd store in the works, we are on the look out for more members to join our fun and vibrant team **RETAIL STORE MANAGER / ASSISTANT MANAGER (F&B)** **JOB SUMMARY** The Retail Store Manager bears the overall responsibility for the profitability of the chain store. He/she performs store-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory and back office support. - Plan roster for operations staff - Ensure daily opening and closing duties in the store are properly executed - Effectively manage recruitment, lead and manage employees, oversee operations, handle customer complaints, and generate financial/ cost reports - Manage, direct and coordinate all operation-related activities in a proficient and effective manner - Maintain a high level of customer service standards - Provide coordination and services for both kitchen and service - Perform inventory checks and product ordering - Ensure overall store image is maintained and the brand is always well represented - Provide suggestions or develop a new SOP to improve operations and employee duties for the betterment of the customers - Coach and conduct training for quality and efficient operational excellence - Communicate daily and act as a liaison between operations staff and management - Ensures a safe, secure, and legal work environment - Develops personal growth opportunities - Execute any other duties as requested by immediate superiors **Job Requirements**: - At least 5 years of working experience in the Retail / F&B industry is required for this position - Excellent interpersonal skills - Preferably Manager specialized in Retail/Food/Beverage Service or equivalent - Ability to commence work immediately highly advantageous **RETAIL TEAM LEADER (F&B)** **JOB SUMMARY** The Retail Team Leader assists the Store Manager to perform store-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory and back office support. - Responsible for sales and profits - Responsible for inventory management, maintain housekeeping standards as well as product planning - Responsible for allocation of the products according to sales and customer demands - Supervise and conduct training for a team of Retail Assistants to ensure the smooth running of daily operations **Job Requirements**: - Minimum GCE "O" level with 2 years of relevant experience - Independent and team player with good leadership skills - Service-oriented and hands-on person - Able to work on shifts, weekends and public holidays - Excellent interpersonal skills - Ability to commence work immediately highly advantageous **RETAIL ASSOCIATES (RETAIL / F&B)** **FULL / PART-TIME** - Support the day-to-day business operations of the retail store - Greeting Customers the moment they enter the store and making them feel welcome - Perform cashiering function where required - Be approachable and be a good listener to customers’ needs - Upsell and recommend a product and solution to customers - Keeping abreast of product knowledge through continuous learning - Overcoming customers’ objections. - Perform general housekeeping to maintain a safe and hygienic environment for staff and customers - Any other ad hoc duties assigned **Job Requirements**: - At least 1-2 years relevant retail experience - Possess a food handler’s license ( **Food Safety Course Level 1 **or higher) is a plus - Basic written and verbal communication skills in English - Basic IT proficiency in using smartphones - Required to work rotating shifts, weekends and public holidays - Ability to work in a fast-paced environment - Able to work in a team - Applicants with no experience are welcomed. Training will be provided - Ability to commence work immediately highly advantageous **KITCHEN ASSISTANT (RETAIL FOOD SERVICE)** **JOB SUMMARY** Assist in food preparation as well as perform all washing and cleaning duties required in the kitchen. He/She should ensure that all kitchen equipment and structures are always kept and maintained in safe and good working order. - Involve in kitchen operations from food preparation to final production. Food preparation will be in accordance with daily operations - Comply with workplace safety and health policies and procedures - Follow food and beverage safety and hygiene policies and procedures - Receive and store products. Assist in stock take and storage of stock - Maintain quality control procedures - Housekeeping routines - Any other duties as assigned by the Store Manager **Job Requirements**: - At least 1-2 years of relevant experience with prior experience in the kitchen is preferred - Possess a food handler’s license ( **Food Safety Course Level 1 **or higher) highly preferred - Good knowledge of food health and safety regulations - Fit to withstand long hours standing -