IT / Networks Technician

1 week ago

Singapore AQUILA NOVA PRIVATE LIMITED Full time

**Job Summary**:
**Key Responsibilities**:
1. Network Administration:

- Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot issues to ensure reliable and secure connectivity.
- Implement network security measures, including firewalls, antivirus software, and intrusion detection systems.

2. Technical Support:

- Provide technical support to end-users for network-related issues, both remotely and on-site.
- Diagnose and resolve hardware, software, and connectivity problems.
- Escalate complex issues to senior IT staff or external vendors when necessary.

3. System Maintenance:

- Perform regular maintenance and updates on network systems and devices.
- Ensure the timely installation of software patches, updates, and upgrades.
- Maintain an inventory of IT and network equipment.

4. Documentation and Reporting:

- Maintain accurate records of network configurations, hardware inventory, and maintenance activities.
- Document technical procedures and troubleshooting steps for future reference.
- Generate reports on network performance, incidents, and maintenance schedules.

5. User Training and Support:

- Assist in the training of users on network and IT system usage.
- Develop user manuals and guides to help staff utilize technology effectively.
- Provide guidance on best practices for using IT and network resources.

6. Continuous Improvement:

- Stay updated with the latest technology trends, network protocols, and best practices.
- Suggest improvements to enhance the efficiency and security of the network infrastructure.Participate in team meetings and contribute to the development of IT policies and procedures.

**Qualifications**:

- Possess minimum Higher Nitec or Diploma in Electrical & Electronics / Mechatronics / Mechanical Engineering / Computer / IT / or equivalen
- Strong knowledge of network protocols, hardware, and software.
- Familiarity with network security measures and best practices.
- Excellent problem-solving and communication skills.Ability to work independently and manage multiple tasks simultaneously.

**Physical Requirements**:

- Ability to lift and move network equipment, tools, and related hardware.
- May require occasional after-hours or weekend work to address critical issues or perform maintenance tasks.

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