Wine Sommelier

**Benefits Summary**
- This is a full-time permanent role
- Medical Leave, Medical Claim, Insurance Coverage, Annual Leaves, Variable Bonuses, Annual Salary Increment Scheme, Nice and Dynamic Work Environment etc.
- Basic Salary: $4,500 - $9,000 (Commensurate with experience) + Monthly Allowances
- Work location: Commonwealth (2 bus stops away from Napier MRT)
- Working hours: Tuesday-Wednesday: 3pm-11pm | Thursday-Saturday: 11am-3pm, 6pm-11pm (Split shift)
- **Sunday & Monday is Off-day***

**Our Client**

This company is a Michelin Grade dining establishment that offers a unique culinary experience. They specialize in grilled food, using a custom-made grill that is located in the center of the restaurant. The menu features a variety of dishes that are cooked over the open flame, including meats, seafood, and vegetables. The restaurant has a casual, yet upscale atmosphere with an open kitchen layout that allows customers to watch their food being prepared. They also have a bar that serves craft cocktails and a carefully curated wine list. The restaurant is known for its innovative take on classic dishes and its commitment to using only the freshest, locally sourced ingredients.*
**Key Responsibilities**
- Guide staff on wine-handling with various techniques of presenting, opening, decanting and serving
- Guide staff in the maintenance of drinkware and beverage equipment needed for beverage preparation
- Guide staff on the articulation of different categories of wines
- Guide staff in management of customers' queries
- Coach staff in recommending wine and food pairings to customers
- Interact with customers to assess customers' satisfaction levels for customer experience improvement
- Inspect the adherence of customer service standards
- Monitor the execution of initiatives under customer loyalty strategies
- Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
- Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
- Plan staff scheduling based on operational needs
- Guide staff on opening, operating and closing of shifts
- Conduct daily reconciliation of sales
- Implement strategies to achieve sales targets
- Monitor inventory level to ensure consistent supplies
- Assist in coordination of crisis response and recovery activities in accordance with business continuity policies
- Provide on-the-job training and performance evaluation to subordinates
- Assist in interviewing new staff as part of recruitment efforts
- Suggest areas for continuous improvement within the team
- Implement continuous improvement activities within the team*

**Requirements**:

- Minimum 4 years of experience in a sommelier or wine-focused position
- Proficient in Microsoft Office Suite of products, Lightspeed POS systems and Google’s suite of products
- Possess good communication skills
- Willingness to work during peak hours, including nights, weekends, and holidays
- Possess an advanced education or certification in wine studies such as **CMS or WSET or ASI Diploma**:

- Ability to work in a fast-paced environment and carry boxes
- 5 days work week*

**Next Step**

Please submit your updated resume in **MS Word format** by clicking the **QUICK APPLY**  button.*

Yee Voon Hoe (R24124842)

HRnet Ventures Pte Ltd

EA Licence No: 24C2435

**Job Types**: Full-time, Permanent

Pay: $4,500.00 - $9,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Food provided
- Free parking
- Health insurance
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Shift system
- Weekend availability

Supplemental Pay:

- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- Sommelier or wine-focused position: 4 years (required)

License/Certification:

- Certification in CMS or WSET or ASI Diploma (required)

Work Location: In person