Ecommerce Operations Associate
5 days ago
**Key Responsibilities**:
**Order Fulfillment (Pick & Pack)**:
- Pick, pack, and prepare daily customer orders for dispatch accurately and efficiently.
- Coordinate with logistics partners for timely shipment and delivery.
- Ensure packaging standards align with brand aesthetics and safety requirements.
- Perform quality checks on products before shipping.
**Ecommerce Operations**:
- Manage product listings across multiple platforms (e.g., Shopify, Shopee, Lazada, TikTok Shop).
- Ensure accurate pricing, inventory, and content updates.
- Monitor order flows, resolve errors or delays, and ensure smooth backend processing.
- Assist in campaigns, promotions, vouchers, and platform-specific flash sales setup.
**Inventory & Warehouse Management**:
- Perform regular stock takes and inventory reconciliation.
- Update stock movement records across systems.
- Flag low-stock or out-of-stock items and support reordering processes.
- Help improve stockroom organization and space utilization.
**Requirements**:
- Diploma or Degree in Business, Ecommerce, Marketing, or related fields.
- 1-3 years’ experience in ecommerce operations or order fulfillment.
- Deep familiarity with platforms like Shopify, Shopee, Lazada, or TikTok Shop.
- Basic understanding of inventory software or warehouse systems.
- Strong attention to detail and ability to multitask.
- Good written and verbal communication skills.
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