Regional CRM Manager

18 hours ago

Singapore Luxury Careers Full time

Our client is one of the prestige beauty brands originating from Rome. We seek a Regional CRM Manager responsible for successfully developing, implementing, and managing CRM activities in Asia Pacific regions.

**Key Responsibilities**:

- Take ownership and drive a compelling CRM client-focused strategy that delivers high levels of customer engagement, retention, traffic, and client experience.
- Develop CRM engagement strategies with Product Managers, Data Analytics to create meaningful client experiences and drive acquisition, retention, and client lifetime value.
- Maintain strong vendor relationships via close collaboration with vendors on CRM product roadmap and strategy.
- Analyze client data: monitor all clients related KPI’s as per Corporate’s guidelines, establish monthly reports/statistics and ensure their timely delivery to local management and Corporate.
- Manage the local client database: ensure the accuracy and quality of client data in current database, set objectives on quantitative and qualitative data collection. Ensure the database is segmented and effectively for targeted marketing activities.
- Monitor and maximize client lifetime value strategies ensuring maximum ROI.

Registration No: R22104771

EA Licence No: 22C1376

**Job Types**: Full-time, Permanent

Pay: $6,000.00 - $7,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

**Experience**:

- Management: 1 year (preferred)

Work Location: In person

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