Front Desk Customer Service Executive
1 week ago
**Responsibilities**:
- Responsible for handling front office reception and administration duties
- Greet customers and answer all customers’ enquiries
- Competent in the handling of telephone calls and WhatsApp messages to clients
- Perform for scheduling appointment calendar and sending reminders appointments to customer
- Generating and compiling of daily sales reports
- Perform key in customers data and other ad-hoc duties
- Perform cashiering duties such as payment collections.
- Assist in the follow up of ongoing in-house promotions and activities
**Pre-requisites**:
- Basic knowledge of Microsoft Word, Excel and iPad
- Good interpersonal and communication skills
- Passion for customer service
- Excellent telephone etiquette
- Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
- Able to work independently and multitask with minimum supervision
- Preferably 2-3 years' customer service/ front desk/ reception experience, preferably in retail
- Healthy environment, warm and able to work as a team
- Willing to work full day on Saturdays, Sundays, PH ( alternatively )
BASIC + Commission
- Work location: Beach Road at City Gate ( Nearest MRT : Lavender MRT, Bugis MRT, Nicoll Highway MRT)
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