Executive Vip Consultant

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.

With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.

By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.

We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it

We are now seeking applicants to join our Mobility services team in Singapore as the Executive/VIP Consultant (EVIP) for our VIP assignees.

This role has Work from Home Flexibility in line with our company policy with a standard work day but the expectation that you are available 24/7 if required by the assignee as noted below.

Why work for Sirva?

Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections and friendships the world over with Sirva.

Diversity and inclusion is part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.

Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication is key to this model and encourage all employees to discuss with their People leaders what works best for you.

You want to learn more?

The Executive/VIP Consultant provides essential support to Sirva corporate clients in managing the designated client’s personnel who are relocating for a job assignment. The EVIP Consultant is responsible for the daily service delivery of the designated clients’ relocation programs and will serve as the single point of accountability for each transferee’s relocation. They will be accessible on a 24 x 7 basis and must be willing and able to resolve issues whenever called upon to do so. The Consultant will provide an exceptional level of oversight to each customer’s move or assignment. They will need to communicate in a highly proactive manner and will serve as the Ambassador for Sirva, ensuring that all customer issues are resolved as quickly as possible. Due to the high-touch level of service required, the Consultant will handle a caseload estimated at 50% of normal caseload.

Who are we looking for?
- Minimum of 3-5 years’ experience as a GAC, or Senior GAC
- Ability to identify potential problems and develop effective solutions without immediate direction or supervision
- Working knowledge of Microsoft office
- Ability to manage deadlines, multi-task and operate in a fast-paced environment
- Effective problem-solving skills
- Excellent communication skills
- Strong analytical skills
- Strong conflict resolution skills
- Detailed understanding of all International Assignment Management processes

If you believe this role is the next step in your career please submit your interest via the APPLY NOW function including a resume for us to review.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.