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Facial Therapist

2 weeks ago

Singapore AESOP SINGAPORE PTE. LTD. Full time

**POSITION **PURPOSE
To manage and conduct specified Aesop Facial Treatments at Aesop Stores and Counters using the appropriate Aesop products and ingredients. Ensuring the highest level of service and consultation is provided to clients, the Facial Therapist actively seeks to develop the reputation and profile of the Aesop brand expanding their client base and contributes to maximising sales and financial growth. The Facial Therapist must always behave in a manner consistent with the values of Aesop. All decisions and actions are made in line with company procedures and guidelines.

**MAIN RESPONSIBILITIES
- Ensuring the Aesop’s approach to Treatments is upheld and demonstrated.
- Ensuring the Aesop’s approach to Customer Service and Consultations is upheld and demonstrated.
- Providing consistent and reliable service and operational excellence.
- Understanding clients requirements and prescribing appropriate products and services.
- Engaging with clients to manage and expand the Facial Therapy business.
- Providing consultation by prescribing the right products to new and existing customers.
- Communicating Aesop philosophy to our customers.
- Ensuring the highest level of service and explanation is provided to customers.
- Ensuring every aspect of the customer’s experience is positive and informative.
- Maintaining inventory levels, and conduct weekly and monthly stock count.

**REQUIREMENTS
- Previous beauty therapist experience, with products requiring specialist knowledge and demonstration-based techniques
- Certificate in Beauty Therapy, with a Diploma of Beauty Therapy being held in high regard
- Outstanding communication and people management abilities,
- Strong organizational and administration skills
- An understanding of the Aesop ethos
- A genuine dedication to facial therapy and the ability to work autonomously

At Aesop, we believe that the best people drive our business to continued success and so wetake a holistic approach to employment, promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.