Client Development
1 day ago
**Peerpoint by Allen & Overy**
Peerpoint by Allen & Overy is a pioneering business with a mission to change the way the legal industry works. Fast-paced and fast-growing, we operate as a scale-up within the auspices of top global law firm Allen & Overy (A&O). We are proud to be the leading platform for self-directed legal consultants; those seeking to develop a portfolio of experiences, taking on challenging roles working in-house with clients or with A&O.
- A dynamic, autonomous business within A&O’s Advanced Delivery & Solutions portfolio, Peerpoint is a fun and rewarding place to work while leading the way in introducing real change and opportunity for legal professionals and clients alike.**The Role**
Peerpoint’s Asia Client Development team is recruiting a senior legal services client development professional, for a 12-month fixed term contract role, to cover parental leave within the team. The role is based in Singapore, as part of the Peerpoint Asia business across Singapore and Hong Kong.- The Client Development team is responsible for managing the end to end client sales process, which includes: sourcing and effectively qualifying new client leads; pitching to clients for business; establishing new and long-term client relationships; taking client briefs; sourcing suitable legal consultants; negotiating commercial terms; and closing the deal. It is a fast-moving process that requires an individual with drive, tenacity, strong organisational skills and excellent client management ability.
- The position will suit individuals from a variety of backgrounds, including business development and client account management professionals who have worked at law firms and/or consulting firms (with a focus on legal services) and lawyers.**Role and responsibilities**
Business & strategy
- Contributing to strategic business plans.
- Successfully delivering high growth strategic priorities for the business to ensure delivery against our business plan. Regular review of business performance statistics.
- The development and delivery of new market/sector/product plans for the business.
- Demonstrating a strong commercial mindset and detailed understanding of market trends, competitor developments and innovations in our industry.
- Creating and rolling out strategic business development campaigns to attract new clients and grow our existing client base.
Client Development
- Strategic account management for key client accounts, and associated engagements for those accounts.
- Leading meetings with key client contacts and developing strong relationships throughout the organisation.
- Developing new business within client accounts and with new clients to drive growth and build pipeline of sales opportunities.
- Managing head of legal level relationships in a consultative and advisory and peer-to-peer capacity.
- Identifying opportunities and effectively cross-selling A&O and the firm's Advanced Delivery & Solutions services to clients.
Sales
- Effectively qualifying leads and new opportunities from existing and potential clients.
- Taking comprehensive briefs from clients regarding their resourcing requirements.
- Running commercial negotiations with both clients and consultants.
- Taking an active role in identifying and delivering process improvements and efficiencies in our client sales process and placement delivery.
- Close management and support of the consultants, from exploring opportunities through to whilst they are on placement.
Other
- Acting as a champion and brand ambassador for Peerpoint externally in the market at industry events.
- Represent the Peerpoint business at recruitment and consultant events, within A&O and its alumni network, and at client events. Contribute ideas to the Peerpoint team’s wider objectives.
Our perfect Peerpoint team member has
- Experience delivering excellent client service.
- Experience successfully managing a sales process and leading on complex negotiations.
- A proactive and collaborative attitude with the drive and ambition to succeed in a fast paced and constantly changing business. The ability to learn quickly, adapt and prioritise in a scale-up, hands-on business environment.
- Ability to work and communicate effectively with a wide range of personalities and across different cultures. A sophisticated writing style.
- A proven track record cultivating strong professional relationships and building trust with internal and external stakeholders at all levels of seniority.
- Entrepreneurial passion for continually improving processes and client delivery to ensure we are at the forefront of providing a market-leading client experience.
- High emotional intelligence, impressive interpersonal skills.
- A commercial outlook, able to coherently and ethically balance the needs of individual consultants with those of the business.
- The ability to build engagement with relevant communities, including through marketing and communications programmes and events.
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