Fraud Operation, Associate

4 days ago

Singapore ASIA GULF CLOUD PTE. LTD. Full time

**Roles and responsibilities:
Fraud Detection:

- Monitor transactional activities and account behaviors to identify suspicious patterns indicative of fraud.
- Utilize fraud detection tools, systems, and methodologies to analyze data and detect potential fraudulent activities.
- Investigate alerts generated by fraud monitoring systems or reported by customers or other internal departments.

Fraud Investigations:

- Conduct detailed investigations into suspected cases of fraud, including but not limited to account takeovers, identity theft, and payment fraud.
- Gather and analyze evidence, interview relevant parties, and document findings in accordance with legal and regulatory requirements.
- Prepare comprehensive investigation reports detailing findings, conclusions, and recommended actions for management review.

Fraud Prevention and Risk Mitigation:

- Develop and implement fraud prevention strategies and controls to mitigate emerging fraud risks.
- Perform system UAT testings and solve the artefacts to ensure all bugs and defects are captured and fixed.
- Provide recommendations for system enhancements or procedural changes based on investigation outcomes and fraud trends.

Fraud Monitoring:

- Set up dashboard and metrics to monitor anti-fraud performance with robust and detailed information.

**Qualification**:

- Master degree in computer science or technology.
- Proficient in fundamental knowledge and skills related to programming and data analysis tools.
- Strong learning ability with the capacity to adapt quickly to new tasks and work environments.
- Team-oriented with strong interpersonal and collaboration skills.
- Detail-oriented, responsible, and capable of working independently.
- Proactive, with innovative thinking and problem-solving abilities.

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