Hotel Resort Officer

**Responsibilities**:

- Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to “up-sell” the hotel rooms to increase revenue and occupancy
- Responsible for the daily operations of front office and ensure high standard of service constantly maintained
- Ensure efficient check-in & check-out of guest and members
- Study all reservations for the day and make necessary arrangements before guest’s arrival
- Issuing of room keys and sharing of information about the Club including F&B outlets and facilities
- Work in conjunction with housekeeping on maintenance/cleanliness of rooms and hotel vicinities
- Perform Point of Sales transactions and counting/verifying cash dutifully
- Perform inventory checks and ensure items are replenished periodically
- Any other duties assigned by the reporting officer

**Requirements**:

- Minimum GCE ‘O’ level education
- Some experience in a similar capacity would be an advantage
- Computer literate
- Pleasant personality and service oriented
- Willing to work on weekends, public holidays and rotating shifts including mid-night shift