Resident Engineer

3 days ago


Singapore CARLSYS TECHNOLOGIES PTE. LTD. Full time

**Key Responsibilities
- Proficient with day-to-day operations of Nutanix solutions, and knowledgeable in

external networking solutions from major switching vendors
- Possesses relevant domain expertise in areas relevant to organizational needs
- Demonstrates advanced problem solving and root cause analysis skills
- Able to instruct and perform TOI (transfer of information) to employees or train

larger groups (up to 12)
- Possesses presentation and public speaking skills
- Understands and applies Nutanix best practices and engineering problemsolving skills to present options that target customer use cases
- Consistently follows methodology to create solutions that achieve a specific

business outcome

Resident Services

DATASHEET

Resident Xpert
- Establishes relationship with direct customer technical counterparts, and

first
- or second-line customer management
- Able to document and operationalize Nutanix environment
- Develops standards on deploying/maintaining Virtual Machines (VMs)
- Works to establish Nutanix patching patterns
- Ensures compliance on Nutanix systems
- Prepares weekly progress reports using established engagement procedures
- Keeps management informed about any operational changes
- Engages with the customer environment to provide solution recommendations

as that environment evolves

Experience
- 4-12 years in enterprise-class environments and datacenters
- Typically holds advanced certifications from industry solutions (relevant to

organizational needs)
- Ability to work in a team setting or alone with limited customer direction

Fulfilling the need for specialized skillsets such as:

- Hyper-Converged Infrastructure (HCI) lifecycle
- Virtualized infrastructure management (VMware, Citrix, Microsoft)
- Virtualized Desktop Infrastructure (VDI) administration
- Data center migration planning and execution

Nutanix certification is not compulsory as long as you have a knowledge in VMware


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