Director, Ap Managed Services

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

**What a Managed Service Director does at Visa**:
Reporting into the Asia Pacific (AP) Head of Managed Services - VCA, you will lead the end-to-end go to market strategy enablement of VMS all markets in Asia Pacific. This is an exciting opportunity to help define the shape of managed services in the region as we are scaling up the capability. We are looking for a motivated, entrepreneurial minded individual with a track record of executional excellence and great people skills to join the team

Key Responsibilities:

- Be the domain expert on VMS engagements, leading & supporting the sales, structuring and deployment of VMS engagements across AP.
- Develop and execute the go-to-market strategy for VMS in AP.
- Evangelise VMS across the VCA and sales teams in AP, as well as with clients. Ensure all sales teams are well equipped to be able to bring VMS to their clients in a consistent manner and have the right operating model to support these client engagements.
- Partner with in-market consultants to develop client proposals, and support them in the sales & discovery process with clients. Help teams to structure RFPs and deals to ensure assurance of value creation to both Visa and client
- Work across hub and in-market teams to define and develop VMS new use-cases and refine existing ones, and develop reusable set-plays that can be leveraged by markets in selling VMS.
- Be responsible and accountable for the VMS business plan and work closely with the Sales team to achieve the revenue target, while keeping costs within the approved budget.
- Accelerate our growth with merchants, acquirers and seller enablers across the payment ecosystem. Working closely with the Merchant Sales and Acquiring team, you will identify opportunities to develop and sell new consulting solutions that will grow VMS revenue in this segment.
- Develop VMS AP people strategy, define cultures and norms to ensure VMS embedded personnel are given all the support they require

**Why this is important to Visa**

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability. Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programmes, to implementation of new capabilities or Visa products, to building new digital customer journeys. VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
**What you will need**:

- 10-15 years of relevant experience in digital sales/marketing, campaign management & delivery, portfolio optimization, customer lifecycle management, particularly in a payments company, financial institution or fintech capacity
- Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. Master’s Degree in related fields a plus.
- An entrepreneurial mind-set to identify and develop new business opportunities
- Superior analytical