Admissions Officer

**Overview**:
**Specific Responsibilities**:

- Manage applicant files by organizing incoming documents, making follow-up requests, updating the admissions database.
- Manage tours and visits for prospective families with hospitality, trustworthy information and flexibility.
- Support the team with special projects, both internal and external, related to integrated admission-marketing communications.
- Maintain strict confidentiality of all records, correspondence, etc. in a well-organized, discreet and accessible manner, while maintaining professionalism regarding families, SAS and other institutions.
- Fulfill the duties and responsibilities of the position and abide by all Board and school policies and procedures.
- Work cooperatively and provide assistance as necessary to other members of the Office team, while displaying a positive work attitude and initiative.
- Relate courteously and effectively with students, parents, school personnel and community members.
- Perform other duties as assigned by the Director of Admissions.

**Required Qualifications**:

- Bachelor's Degree in a relevant discipline required
- 5 years experience in Admissions, education, sales, marketing or related field- Business level English required; Chinese language proficiency to assist Chinese speaking parents would be advantageous. Proficiency in any other languages could be advantageous as well
- Experience working in a fast-paced work environment requiring excellent interpersonal skills and the ability to continuously reprioritize multiple responsibilities with ease

**Competencies and Skills**:
Communication
- Exceptional English communication skills, both written and oral; engaging and persuasive public speaker
- Highly diplomatic; exceptionally skilled at delivering disappointing and/or difficult news
- Ability to listen to the needs and hopes of others with a personable and detail-oriented approach

Collaboration
- Fully supports the School’s vision and mission, and the notion of “extraordinary care”
- Has a passion for building and sustaining relationships and contacts
- Comfortable working with people of all backgrounds and positions including school leadership, faculty, support staff and outside organization representatives
- Great team player, flexible and open to supporting others when immediate needs arise, regardless of job description

Content Knowledge
- Has extensive experience in admissions, marketing, and/or public relations
- An understanding of teaching and learning at a variety of levels is a great plus, including knowledge of different international curriculum and systems
- Excellent organizational and office management skills

Character
- Demonstrates the SAS core values of compassion, fairness, honesty, responsibility and respect

Cultural Competence
- Actively respects and authentically enjoys working with people from diverse cultural backgrounds; has the skill set and social awareness to positively work with and welcome people from around the world

Critical Thinking
- Able to take initiative with mínimal supervision
- Has the ability to anticipate and foresee concerns or needs in order to serve families
- Strong problem solver