Medical Case Admin

2 days ago


Singapore Doctor Anywhere Full time

This role reports directly to the Manager, Medical Case.

A summary of the key responsibilities are as follows:

- Assess inpatient case assignments and recommend your decision to approve or decline Letter of Guarantee or pre-authorization requests.
- Work closely with Specialists, Clinics and Hospital groups in relation to the Letter of Guarantee or pre-authorization requests.
- Ensure any suggested treatment plans fall within policy terms and conditions.
- Maintain accurate case records and all related communication.
- Be exposed to data analytics tools as part of your assessment work.
- Any other special projects and ad-hoc duties assigned when appropriate.

**About you**
- Ability to communicate clearly in both writing and verbally.
- Ability to handle and mediate sensitive issues calmly, empathetically and professionally.
- A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
- Comfortable with ambiguity


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