Store Manager-pet Shop

2 weeks ago

Singapore THE VETRESKA COMPANY PTE. LTD. Full time

**Position Overview**:
We are seeking a dedicated and experienced Store Manager to lead the overall operation of our pet store. The Store Manager will play a pivotal role in maintaining the store's success and ensuring it runs efficiently while providing exceptional service to our customers and their pets.

**Responsibilities**:
**1. **Operational Leadership**:
l Oversee all day-to-day operations of the pet store, including grooming, daycare services and retail.

l Maintain high standards of customer service and ensure the team provides a positive and welcoming experience to all visitors.

l Monitor inventory levels, stock rotation, and product availability to meet customer demands.

l Implement and enforce store policies and procedures to ensure a safe and compliant environment for pets and staff.

**2. **Team Management**:
l Recruit, train, and manage a team of pet care professionals, groomers, and support staff.

l Foster a culture of teamwork, exceptional customer service, and dedication to pet well-being.

l Conduct regular staff evaluations, provide constructive feedback, and promote professional development.

l Ensure proper scheduling and coverage to meet customer needs.

**3. **Financial Management**:
l Manage and track store financials, including budgets, revenue, expenses, and profitability.

l Implement pricing strategies and promotions to drive sales while maintaining profit margins.

l Prepare financial reports and forecasts for senior management.

l Monitor and control inventory costs and wastage.

**4. **Customer Experience**:
l Ensure an exceptional and personalized experience for each customer and their pets.

l Address and resolve customer concerns and feedback promptly and professionally.

l Identify opportunities for enhancing the customer experience and implementing improvements.

**5. **Pet Care and Safety**:
l Maintain the highest standards of pet safety, well-being, and cleanliness throughout the store.

l Oversee grooming and daycare services to ensure the welfare of all pets.

l Collaborate with the grooming team to deliver top-notch services and maintain a safe environment.

**6. **Community Engagement**:
l Build and maintain relationships with the local pet community, including pet shelters, rescues, and pet-related businesses.

l Organize and participate in pet-related events and promotions to create a sense of community around the store.

**Qualifications**:
l Proven experience in retail management, preferably in a pet-related or service industry.

l Exceptional leadership and team management skills.

l Strong financial acumen and the ability to manage budgets and financial reports.

l Passion for pets and dedication to their well-being.

l Excellent interpersonal and customer service skills.

l Problem-solving and decision-making abilities.

l Strong organizational and time management skills.

l Flexibility to work weekends and evenings as required.

**Benefits**:
l Competitive salary and performance-based incentives.

l Opportunities for professional growth and development.

l A supportive and enthusiastic team environment.

l Employee discounts on grooming, daycare, and pet products.

  • Pet Shop Assistant Store Manager

    2 weeks ago

    Singapore THE COLLAR CLUB PTE. LTD. Full time

    The Pet Store Assistant Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures. **Operational...

  • Pet Shop Assistant Store Manager

    1 week ago

    Singapore THE COLLAR CLUB PTE. LTD. Full time

    The Pet Store Assistant Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures. Operational Management...

  • Pet Shop Assistant Store Manager

    2 days ago

    Singapore THE COLLAR CLUB PTE. LTD. Full time

    The Pet Store Assistant Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures. Operational Management...

  • Pet Groomer

    2 weeks ago

    Singapore Pet Lovers Centre Full time

    Role Descriptions As a Pet Groomer, you will help manage the day-to-day business operations of the Pet Grooming Centre. Being part of the retail team, you help to build and develop a dynamic team who understands the business objectives and the importance of having the ability to deliver a Pet Lovers Centre customer service & shopping experience that is a cut...

  • Pet Shop Assistant

    4 days ago

    Singapore MAXHUNT RESOURCE PTE. LTD. Full time

    **Benefits** - 0-20% performance related pay (PRP) per month - 2% medical pay per month **Responsibilities**: - Answer clients queries through call and WhatsApp，schedule customers appointment and pets transport. - Taking care of day care dogs. Perform cashiering function / Cashiering counter closing. - Provide tender loving care to canine in the shop. -...

  • Pet Shop

    2 weeks ago

    Singapore ALYSSADOLLS PET INTERNATIONAL PTE. LTD. Full time

    Greeting, advising and assisting customers. - Operating cash registers and processing payments. - Stocktaking, replenishing stocks and receiving goods. - Providing customers with product information - Promoting products by upselling and cross-selling. - Arranging product displays and maintaining sales floor appearance and cleanliness - Performing kennel/pet...

  • Pet Shop Assistant

    1 week ago

    Singapore ART OF PETS GROOMING SCHOOL PTE. LTD. Full time

    **If you have always wanted to work with Pets, this is the job for you. Art of Pets Grooming School is an established name in the Pet Industry. We are currently seeking Pet Shop assistant for our Frankel Ave outlet and a Pet Nanny for our Joo Chiat Pet Hotel. You **must love dogs **, have a high sense of responsibility and a Team Player. **Pet Shop...

  • Store Assistant

    1 day ago

    Singapore THE COLLAR CLUB PTE. LTD. Full time

    **Responsibility**: Assist in Store operation Maintain Cleanliness Handle and take care of dogs and cats **Benefits** High Fixed Basic Salary up to $2,500 SGD Fixed 13th Month Bonus Cash Team Incentives 5 Day work week (Friday, Saturday, Sunday must work) 10 Days annual leave Excellent Employee Benefits Great working environment Career...

  • Pet Shop Assistant

    4 days ago

    Singapore ART OF PETS GROOMING SCHOOL PTE. LTD. Full time

    **If you have always wanted to work with Pets, this is the job for you.** Art of Pets Grooming School is an established name in the Pet Industry. We are currently seeking Pet Shop assistant. You **must love dogs **, have a high sense of responsibility, a Team Player and love cleanliness. You cannot be afraid of dog's Pee & Poo. If you would love to learn...

  • Full Time Pet Shop Assistant

    4 days ago

    Singapore ONLYPAWS Full time

    We are looking for a passionate and dedicated **Pet Shop Assistant**to join our team! If you love working with puppies, have a good eye for cleanliness, and are eager to assist in grooming, we’d love to meet you! **Responsibilities**: - Provide care and attention to puppies in the shop, including feeding, cleaning, and general well-being. - Assist with...