Risk Triage Analyst

1 week ago

Singapore TikTok Full time

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a Risk Triage Analyst in Trust & Safety, you will become our eyes and ears, researching and analyzing trends, industry changes, and public sentiment that could impact our products. You will be an influential voice, providing insights into public opinion and policy development to further enhance users' trust and safety.

What will I be doing?
- Assess multiple external or internal risky sources and provide comprehensive risk assessments to escalations
- Utilize various platforms and tools to assign risk ratings to escalations and collaborate with downstream teams to mitigate risks
- Be able to make an assessment on risks in a quick turnaround time and be upfront that part of the job would be time-bound in nature
- Interface with cross functional teams to acquire information and resolve cases
- Produce internal insights reports on escalations and risk mitigations routinely

What should I bring with me?
- Bachelors degree or equivalent experience preferably in risk management, political science, international relations, public policy, or related field
- 1-3 years of full-time experience in tech, triaging, operations.
- English proficiency is required, fluency in other Asian languages would be advantageous as you might be predominantly covering the Asia region which would require you to read and digest information in other Asian languages

Trust and Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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