Senior Account Executive

5 days ago

Rochor, Singapore PROTOCOL PTE LTD Full time

**Overview**

Listed amongst Marketing Magazine's Creative Agencies of the Year, PROTOCOL is a creative agency built for the social media era. We tell stories for brands in humorous and wholesome ways.

We are a proudly local, award-winning agency working with global brands such as Singpost, Canon, Milo, Starhub, Nestlé, ENEOS, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like _fifty-two_ and _ChillPills._

We run Main Street Commissary, a specialty coffee experience located right below our agency offices at 81 Rowell Road.

The account manager/senior account manager/account director will support the agency across 3-4 key accounts.

**Scope of work**

**For Senior Account Manager**
- Support the Account Director and Account Servicing Department (ASD) team members on tactical and strategic aspects of the account;
- Confident to lead, pitch and present to the clients during a proposal;
- Provide a touch-point to our clients in daily account liaison requirement
- Engage in difficult conversation with clients on behalf of the team members;
- Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

**For all placements**
- Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
- Support the clients in community management and response escalation.
- Work with the creative and management team in developing campaign concepts and proposals.
- Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
- Ensuring that the agency is abreast with all changes across all social media platforms.
- Manage clients' and team members' expectations in line with agreed cost and scopes of work;
- Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
- Manage resources and work closely together with all internal (branch offices) and external team (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

**Key requisites**

**For Position Senior Account Manager**
- At least five years of experience in an advertising or social media agency servicing global brands and MNC accounts
- At least two years leading or occupying a senior role in the Account Services team

**For the Position of Account Manager**
- At least 2-4 years’ experience in an advertising agency or related field.

**How to apply**:
**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $5,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

Work Location: In person

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