IT Infrastructure Transition Project Manager

**Key Responsibilities** **1. IT Infrastructure Migration and Transition** - Lead migration projects involving IT services across diverse technology platforms including on-premise, cloud (AWS, Azure), and hybrid environments. - Manage data center migrations, cloud transitions, and infrastructure consolidation with mínimal downtime and risk. - Define and implement migration strategies for network, security, server, and storage components aligned with business objectives. - Develop and execute detailed transition plans covering all migration steps from current to future operating models. - Coordinate with IT architects and technical teams to establish integration frameworks, security policies, and compliance standards. **2. Service Implementation and Device Onboarding** - Oversee the onboarding of devices onto monitoring platforms ensuring compatibility, optimal configuration, and mínimal operational disruption. - Implement structured device onboarding processes to enable efficient asset tracking, monitoring, and management. - Collaborate with IT teams to tailor onboarding procedures to meet specific user and operational requirements. **3. Service Desk and Technical Operations Transition** - Manage service desk transition activities, including process alignment, knowledge transfer, and operational readiness. - Take over technical operations "as-is" through resource augmentation, ensuring continuity and stability during the transition phase. - Implement ITIL-based service management processes such as incident, change, and problem management to maintain service quality. **4. Project and Stakeholder Management** - Develop and manage comprehensive project plans, budgets, timelines, and risk mitigation strategies. - Coordinate across business units, engineering teams, vendors, and external partners to ensure alignment and collaboration. - Provide regular project updates, governance reporting, and stakeholder communications to ensure transparency and engagement. - Identify and proactively mitigate risks related to infrastructure stability, security, and scalability. **5. Team Leadership and Resource Management** - Lead cross-functional project teams including network engineers, system administrators, and operations staff. - Provide mentorship, technical guidance, and foster a culture of collaboration and continuous improvement. - Manage resource allocation, identify skill gaps, and coordinate training to enhance team capabilities. **Required Skills and Experience** - **Experience**:10+ years in IT infrastructure with at least 5-6 years in project or program management roles involving infrastructure migration and transition. - Proven track record managing complex IT infrastructure migrations across multiple platforms and cloud environments. - Strong knowledge of networking, cloud technologies (AWS, Azure), security, and IT operations. - Hands-on experience with device onboarding processes and monitoring platform integrations. - Expertise in ITIL service management frameworks and service desk operations. - Excellent project management skills including planning, budgeting, risk management, and stakeholder engagement. - Strong leadership and team management capabilities with experience in resource augmentation and operational handover. - Ability to communicate effectively across technical and non-technical stakeholders and lead cross-functional teams. **Preferred Qualifications** - Bachelor’s degree or equivalent in Computer Science or Information Technology - Certifications such as PMP, PRINCE2, ITIL Foundation, or cloud-specific certifications (AWS Certified Solutions Architect, Azure Administrator). - Experience with automation tools, monitoring platforms, and capacity planning. - Familiarity with compliance and security standards relevant to IT infrastructure. EA License # 14C6941