Technical Delivery Representative
5 days ago
**Technical Delivery Representative**
**Leaseweb**
Leaseweb is a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises, Leaseweb has the flexibility, market knowledge, and technical expertise to provide the perfect balance of price and performance. The Leaseweb platform resides on one of the world', boasting 5.5 Tbps bandwidth capacity and 99.999% core uptime, low latency, and fast response time from 25 data centers throughout the world.
**Leaseweb APAC**
The Leaseweb APAC team is growing quickly and looking for talented colleagues to join us.
Our Customer Service and Technical Delivery Team is involved in daily managing orders in the APAC region (Singapore, Japan, Hong Kong and Australia). and we are about to open 3 more data center locations in Singapore, Japan and Australia later this year
As a Technical Delivery Representative, you ensure the successful, on-time delivery of Leaseweb products and services for our customers with several orders at the same time, through all phases of the implementation life cycle, while developing and maintaining strong, positive business relationships with both internal and possible external stakeholders. The work environment is dynamic and has an international character.
You will report to the Customer Service and Technical Delivery Manager and collaborate closely with our Engineering team, Logistics and Procurement.
**Key responsibilities**:
- Collates and verifies all relevant order information to ensure an order can be accurately processed and delivered.
- Responsible for the designated orders. Ensure the progress of the delivery process to guarantee that all orders are processed and delivered within the agreed delivery times
- Sets delivery priorities and makes schedule adjustments to meet timely delivery goals.
- Monitors order errors and problems in order to support resolutions
- Recognizes and mitigates immediate delivery issues and risks and improves overall delivery process
- Monitors all inventory orders, using the documented data on orders to analyze supply and demand and make inventory projections
- Builds and maintains strong working relationships with all internal and possible external stakeholders.
**Requirements**:
- Working knowledge of delivering excellent customer service
- Ideally, you have working experience with SAP and well versed with Excel
- Outstanding written and spoken communication skills, excellent command of English
- It would be a plus if you could speak Mandarin, Cantonese and/or Japanese.
- Experience working cross-functionally with internal and external stakeholders
- Affinity working in an IaaS environment ITIL would be a plus
- Planning and Analytical and problem-solving skills
- At least two years' experience in the IT industry
- Strong work ethic and sense of responsibility
- Problem solver and taking ownership
- Must have the right to work in Singapore
**What we offer**:
- Competitive salary + AWS + annual bonus scheme
- The possibility to develop yourself and build your career
- Comprehensive Health Insurance
- Weekly team lunch
- 18 days of paid time off
- A great working environment in a dynamic, international, fast-growing organization
**Ready for the next step?
-
Technical Project Delivery
3 days ago
Singapore CAREER CONNEX PRIVATE LIMITED Full time**Industry**:Telecommunication Sector **Location**:Central area Skills: Network products (eg: Cisco, Fortinet, Ruckus) This position will serve as the Technical Specialist relating to infrastructure and network related products representing Telecommunications Industry for Commercial / Enterprise solutioning business. **Position Responsibilities**: -...
-
Client Service Delivery Representative
5 days ago
Singapore Leaseweb Full time**Client Service Delivery Representative** The Leaseweb APAC team is growing quickly and looking for talented individuals to join us. **The Department**: The role of Client Service Delivery Representative is situated in the contract management team. This team is continuously adding value by delivering impeccable support on all contract related requests,...
-
Manager, Technical Delivery
1 week ago
Singapore WORKATO PTE. LTD. Full time**Application instructions** **Responsibilities**: We’re looking for an experienced **Manager, Technical Services**to join our **Professional Services**team here at Workato. If you’re someone who loves combining strategic thinking with meaningful customer impact, and you thrive in a collaborative, fast-moving environment, this role might be for you. If...
-
Technical Support Representative
1 week ago
Singapore Promote Project Full timeWe are looking for a Technical Support Representative to join our growing team in APAC. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investment. This role is imperative in advancing our mission to provide world class...
-
Technical Delivery Manager
1 week ago
Singapore TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD. Full timeKey responsibilities - Lead pre-project planning activities for technical delivery (eg. Technical delivery plan/approach, cost estimation, resource plan) - Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule. - Plan, monitor and manage risks/issues related to...
-
Technical Delivery Manager
1 week ago
Singapore TECHNOCRACY PTE. LTD. Full time**Job Objectives**: **Key Responsibilities** - Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule. - Plan, monitor and manage risks/issues related to technical delivery - Provide status update related to technical delivery - Partner with System Analysts and...
-
Technical Delivery Manager
2 weeks ago
Singapore CLPS Global Full timeGet AI-powered advice on this job and more exclusive features. The Technical Delivery Manager will be responsible for overseeing end-to-end technical delivery across multiple enterprise applications, ensuring alignment with project timelines, budgets, and quality standards. This role involves coordinating with over 15 cross‑functional teams to manage...
-
Ucaas Technical Support Representative
3 days ago
Singapore Symbio Full timeCompany Description Symbio (ASX: SYM) is a software company changing the way the world communicates. Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 450 staff worldwide. **Job Description**: We are looking for a **Technical Support Representative** to join the UCaaS team in...
-
Technical Delivery Manager
3 days ago
Central Singapore PERSOLKELLY Full timeAs a Technical Delivery Manager, you will be responsible for the delivery of the development, project leadership, quality, and timely delivery of the project. **Responsibilities**: - Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis. - Manage scope of projects from...
-
Technical Delivery Manager
7 hours ago
Singapore ADOMITA TECHNOLOGIES PTE. LTD. Full timeKey Responsibilities • Lead the end-to-end delivery of technical projects, ensuring alignment with business goals.• Collaborate with engineering and product teams to define project scope, timelines, and deliverables.• Manage project risks, issues, and dependencies effectively.• Facilitate agile ceremonies such as sprint planning, stand-ups, and...