Raffles Hotel Singapore
1 week ago
The Senior Sales Manager / Sales Manager is to support the Director of Sales (DOS) in driving the performance of the rooms revenue budget through management of existing accounts and development of new accounts and key markets.
Primary Responsibilities
Supports DOS to Achieve Rooms Revenue Budget and Individual Goals
- Reviews and monitors the room revenue, room nights and average rate performance of the accounts and suggests corrective measures if needed.
- Reviews, analyses and actions on groups booking pace in advance to help build base business for the hotel.
- Actively participates in the preparation of the annual Sales & Marketing Plan and Room Revenue Budgets.
Management of Accounts and Development of New Accounts and Markets
- Participates in trade shows, road shows, and promotional events to foster strong relationship with existing clients and develop new markets by identifying prospective clients.
- Drives business to achieve the budgeted room revenue, room nights and average rate.
- Drives performance and delivers results from individual accounts.
- Actively engages and manages clients through daily sales activities, site inspections and entertainment.
- Negotiates rates, terms and conditions in the business segment for tour / travel, corporate and groups in line with budget.
- Requests for production and control all sales literature, including brochures, flyers, poster, promotional letters and giveaways.
- Responsible for gaining exposure and inclusion in companies travel program
- Maintains an up-to-date database in PMS and S&C systems.
Ad-Hoc Projects Champion
- Assists and supports in ad-hoc projects assigned by DOS / DOSM.
Participation in Accor / Raffles Corporate Programmes
- Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.
Knowledge and Experience
- Diploma holder or equivalent.
- Minimum 2 years of relevant sales experience in a Luxury Hotel.
- Work experience in a Luxury Hotel in a similar capacity an advantage.
- Oral and written fluency in English.
- Ability to speak other language and basic understanding of local languages an advantage.
Competencies
- Motivated, results oriented and resourceful.
- Displays initiative and creativity.
- Team player / builder.
- Client / people oriented.
- Good at relationship building and diplomacy.
- Aware of local market / competitions.
- Ability to prioritise work tasks and has a sense of urgency.
- IT Savvy and well versed with systems.
-
Raffles Hotel Singapore
6 days ago
Singapore Raffles Singapore Full timeThe Senior Raffles Butler / Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim...
-
Raffles Hotel Singapore
1 week ago
Singapore Raffles Singapore Full timeThe Mixologist is the backbone of the bar operation. They will lead the outlet’s personality and soul. The Mixologist is to assist the Head Bartender where needed in all aspects of the operation. The Mixologist will supervise team members through proactive, interactive and reactive leadership, allowing each member of the team to feel confident and satisfy...
-
Raffles Hotel Singapore
5 days ago
Singapore RAFFLES Full time**Job Description**: The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards. Primary Responsibilities Overseeing Daily Operatoins and Achieving Targets - Supports Resident...
-
Raffles Hotel Singapore
3 days ago
Singapore RAFFLES Full timeRaffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive...
-
Raffles Hotel Singapore
2 weeks ago
Singapore RAFFLES Full timeRaffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive...
-
Raffles Hotel Singapore
1 week ago
Singapore Raffles Singapore Full timeThe Spa Concierge is responsible for the management of appointment bookings, data collection, consolidate reports and generate sales opportunities through a variety of techniques. This position is expected to maintain guests’ confidentiality and adhere to the PDPA (Personal Data Protection Act) policy. Primary Responsibilities Sales and guest...
-
Raffles Hotel Singapore
1 week ago
Singapore RAFFLES Full time**Job Description**: The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. Primary Responsibilities Executives Concierge Core...
-
Raffles Hotel Singapore
5 days ago
Singapore RAFFLES Full time**Job Description**: The Mixologist is the backbone of the bar operation. They will lead the outlet’s personality and soul. The Mixologist is to assist the Head Bartender where needed in all aspects of the operation. The Mixologist will supervise team members through proactive, interactive and reactive leadership, allowing each member of the team to feel...
-
Raffles Hotel Singapore
1 week ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeThe Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Raffles Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate...
-
Raffles Hotel Singapore
6 days ago
Singapore Raffles Singapore Full timeThe Data Protection Executive is responsible for establishing and sustaining the data protection system in Raffles Hotel Singapore. Primary Responsibility Objectives of this Role - Acts as primary point of contact within the hotel for colleagues, regulators, and any relevant public bodies on issues related to data protection. - Ensures company’s policy...