Tour Executive

7 days ago


Singapore U VACATIONS & TRAVEL PTE. LTD. Full time

**Key Responsibilities**:

- Engage proactively with walk-in customers and calls for their inquiries about travel destinations, packages, and services.
- Listen attentively to clients' needs and preferences to better recommend the most ideal packages to meeting their needs.
- Provide expertise on travel itineraries, including flights, accommodations, tours, and activities.
- Present and promote various travel packages, promotions, and special offers to clients.
- Process bookings, reservations, and payments accurately, ensuring all necessary documentation is provided to clients.
- Follow up with clients to confirm bookings, provide pre-travel assistance and briefing, and address any concerns they might have.
- Stay updated on travel industry trends, destination information, and product knowledge to enhance customer service and sales performance.
- Work as a team to achieve sales targets and contribute to the overall success of the retail sales department.

**Qualifications**:

- Minimum O Levels
- Previous experience in retail sales, customer service, or travel-related roles preferred but not required.
- Passion for travel and willing to learn about different destinations, cultures, and travel products.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse clientele.
- Strong sales and negotiation skills, with a proactive approach to closing sales and achieving targets.
- Taking ownership
- Ability to work flexible hours, including evenings, weekends, and public holidays, to accommodate retail operations.
- Proficiency in Microsoft Office Suite and willingness to learn new software systems.

**Benefits**:

- Competitive salary package with performance-based incentives.
- Comprehensive training and ongoing professional development opportunities.
- Exciting travel perks and discounts on travel packages.
- Supportive team environment with opportunities for career growth and advancement.


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