CRM Strategy Director

2 days ago

Singapore Finest People Full time

**CRM Strategy Director | Global Growth Consultancy agency | Leadership | Data-driven CRM marketing strategies | Up to SGD 120k | Singapore**:

- Do you thrive in a fast paced, data-driven marketing environment?
- Looking for a company that is innovative, creative, and very forward thinking?
- Do you have what it takes to lead smart, driven and amazing groups of people?
- Ready to participate in the progress of the leading brands in the region?

**Yes? This might be the right opportunity for you. Read on to know more**

**Your new employer: Global Growth Consultancy agency| Big on data **&**technology, bigger in its own People**:
**Empowering digital transformations through data driven approach**. This company thrived through humble beginnings, from servicing 1 client in the 90s to now having offices across **14 locations across the globe** and with over 1,000 individual and coherently great minds combined. As part of a bigger group, they **specialize as a strategy and consulting arm**, providing expertise across Management Consulting, Strategy, Research, Insight, CRM, Change Management, Marketing Effectiveness, Customer Strategy, Commercial and Channel Strategy, Digital Intelligence, Data, and Digital Transformation.

**What do we need from you**:

- 10+ years of deep experience in omnichannel marketing (CRM, CX, Performance Marketing, Loyalty)
- At least 3 years working in a leadership capacity
- Be able to work closely with a CRM strategy team and data analyst to develop strategies born out of consumer, market, & behavioral insights
- Help our clients maximize value from customer engagement by harnessing the power of data & leading them towards the best practices in CRM, loyalty, and data-driven marketing
- Coaching and mentoring team members in technical and soft skills to grow and retain them

**What would set you apart?**:

- Proven ability to translate data analysis into actionable recommendations, projections, and KPIs
- Strong listening skills to understand client's visible and invisible needs; be able to recognise a situation needing a resolution
- Strong writing, presentation, and client-facing communication skills
- Hands-on experience with CRM platforms like Salesforce, SAP Hybris, Adobe Marketing Cloud, etc. is desirable

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