Desktop Support Team Leader

5 days ago


Bukit Merah, Singapore Rapsys Technologies Full time

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

路 Use tools and methodologies to load, copy and customize operating system configurations for deployment

路 Responsible for tracking hardware and software inventory

路 Familiarize end users on basic software, hardware and peripheral device operation

路 Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

路 Works with vendor support contacts to resolve technical issues within the desktop environment

路 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

路 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

路 Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

路 Customize desktop hardware to meet user specifications and site standards

路 Provide VIP support

路 Resolve and update incidents with in SLA and also update stakeholders for P1 cases

路 Update KB with solution provided

**Job Type**: Contract
Contract length: 12 months

**Experience**:

- IT Tech Refresh: 1 year (preferred)

Work Location: In person



  • Bukit Merah, Singapore Rapsys Technologies Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for tracking...

  • Desktop Engineer L1

    5 days ago


    Bukit Merah, Singapore U3 InfoTech Pte Ltd Full time

    Monthly Salary: Up to $3,100 per month Work Location: Depot Rd Area, Singapore Duration: 1-Year Contract **About the Role**: We are seeking skilled Desktop Engineers with strong IT troubleshooting capabilities to join our team on-site at a reputable client location. You will be responsible for the deployment, maintenance, and support of client platform...


  • Bukit Merah, Singapore ServLink Technology Resources Pte Ltd Full time

    No organization springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm non-stop, and we give the best IT solutions and services to our clients. **Product Support Engineer** It's pure heaven to a hardware geek in having the opportunity to know in-depth of so many brands and models...

  • Support Engineer

    1 week ago


    Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time

    **Key Responsibilities** - Technical Support - Provide L2 technical support and advice to users on systems-related issues or queries, O365 Services - Perform administration/maintenance and works toward continuous optimization of systems performance - Standby with on-call availability with varied shifts including nights, weekends and holidays. - Improve...


  • Bukit Merah, Singapore Intellect Minds Pte Ltd Full time

    Skills Required: - Helpdesk Support - Endpoints + telephony support - End user support issues - Deployment of Desktop and Laptop - Stock take, and inventory of Software/Hardware - Endpoints OS patching - Creation and maintaining of endpoints Gold image - Participate in BCP/DR activation and recovery **Salary**: $2,000.00 - $3,000.00 per...


  • Bukit Merah, Singapore GTMaritime Full time

    GTMaritime is a rapidly growing SaaS business supplying data focused software solutions to 13,500 commercial shipping vessels across the globe. GTMaritime are now looking to expand our Technical Customer Operations team in Singapore. The Customer Operations team are the face of GTMaritime support and a valuable and integral part of the GTMaritime family....

  • Mis Support Engineer

    2 weeks ago


    Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time

    **Key Responsibilities** - MIS Support - Develop and maintain broad knowledge of company’s’ business and technology requirements and needs - Ensure smooth operations, KPI, and customer satisfaction - Work closely with other MIS Staff on technical issues and provide the necessary resolutions during service outage (personnel will include external...


  • Bukit Merah, Singapore Singapore Business Guide Pte Ltd Full time

    **JOB SUMMARY**: You will be responsible for troubleshooting of Desktop & IT related issues and providing post sales Maintenance support services to clients. **RESPONSIBILITIES**: 2) To assist all our customers with any logged IT related incident. 3) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with...

  • Desktop Engineer

    3 days ago


    Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Job Summary**: **Responsibilities**: - Handle PC/Laptop Support, Outlook, Windows - Handle daily IT End user Issues - Software and Hardware Troubleshooting - Maintaining Asset Inventories. - Maintain and update IT Documentation and Policy. - Participate in annual BCM and IT DR exercise - Vendor Management - Any other tasks when assigned by...

  • IT Tech Refresh L1

    5 days ago


    Bukit Merah, Singapore Rapsys Technologies Full time

    Experience of Windows 10 and Microsoft Outlook Client - Clear Spoken & Written English. - experience providing desktop remote support - Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages - Demonstrate knowledge in the support of workstations, and...