Customer Care Officer

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY **Responsibilities**: - Support the Operation...

COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and...

**Requirements**: - Microsoft Office Skills - Fresh entry/graduate welcome - Knowledge of incoterms (Preferable) - Fast learner & committed worker (On the Job training will be provided) - Able to cope with high volume of jobs and urgent matters - Interpersonal Skills - Teamwork **Responsibilities**: - Co-ordination and communication with various parties...

Leading Utilities Group companyDuration: 12 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am – 5.00pm, 08.30am – 5.30pm, 09.00am – 6.00pm, 10.00am – 7.00pm (Monday to Friday) & Alternate Saturday: 08.00am – 12.00pm, 08.30am – 12.30pm, 09.00am – 1.00pmJob Responsibilities· Manage customer's enquiries from our...

Fluent in Chinese messaging using Wechat to communicate with customers from Taiwan and China. Answer phone calls, process orders and arrange shipments by Fedex or DHL. Good and tactful follow up with great coordination skills Able to liase with store and maintain an efficient customer oriented team Familiar working on computers Able to multitask in any...

**Job Summary**: The Customer Service Officer plays a crucial role as the first point of contact for our clients, ensuring a positive and seamless experience at the Company. This position involves managing client interactions, scheduling appointments, and maintaining a warm and inviting salon atmosphere. **Key Responsibilities**: - **Appointment...

COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...