Application Support Lead
3 hours ago
Zenith Infotech (S), a Tech Recrument firm for 28 years, is currently looking for **Support Lead in Application domain.**
Successful Team Lead will be supporting of our client's government project. This role is meant for **Singapore Citizens only.**
**Responsibilities & Requirements**:
- Dedicated to quality, using exceptional communication skills to keep our world-class systems running.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expert proficiency in Issue Management is required.
- Advanced level of proficiency in Quality Management is recommended.
- Application Quality Analysis proficiency is suggested.
- Develop and implement strategies to enhance issue management processes
- Conduct regular quality assessments to ensure system efficiency
- Provide training and guidance to team members on issue resolution techniques
- Manage periodic deployment to production
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