Customer Service Ambassador

24 hours ago


Central Singapore Sime Darby Full time

Company:
Vantage Automotive Limited

**Responsibilities**:

- Welcoming customers upon entrance
- Acting as the point of reference for guests who need assistance or information
- Understanding customer’s needs and directing them to sales consultant or service advisor
- Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
- Generate showroom reports and maintain leads database
- Provide support to marketing activities and events
- Ensure the showroom is in pristine condition
- Any other tasks assigned by the superior
- Respond to complaints and find the appropriate solution

**Requirements**:

- Preferably with at least NITEC in Service Skills or relevant discipline
- At least 2 years of experience as a concierge or customer service ambassador



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