Customer Relations Consultant

7 days ago


Singapore CORDLIFE GROUP LIMITED Full time

**Requirements**:

- Diploma with minimum 3 years Customer Service experience
- Passion for service and possess excellent communication skills and telephone etiquette
- Able to work independently under mínimal supervision, meticulous and organized
- Team player with a positive attitude and great interpersonal skills
- Proficient in computer skills; Microsoft Office
- Experience in mentoring and training

**Description**
- Assist Line Manager in maintaining and delivering exceptionally high standard of customer service to prospects and existing clients.
- Instill customer loyalty and retention through outbound service calls while minimizing termination rates through retention strategies and programs for existing clients.
- Actively encourage conversion and upgrading of existing clients from annual storage payment plans to our prepayment plans (Preferential Plan - P21), increasing company’s cashflow and retention of clients.
- Provide ad-hoc support and assistance to trouble-shoot systems and data correction related matters by performing in-house verifications/checks and contacting clients to verify (if required).
- Participate in company and department’s projects assigned by Line Manager. Depending on the types of projects, support might include but not limited to calling out to prospects/clients or to assist in user acceptance tests.



  • Singapore Grow Public Relations Full time

    **Grow PR is looking for a Public Relations Consultant.** We are looking for an individual who is adventurous and up for a challenge. This role will best suit someone who enjoys working with start-ups and SMEs. He or she should have **3 to 4 years of public relations experience** and are eager to be exposed to working with B2B/B2C technology and lifestyle...


  • Singapore GROW PUBLIC RELATIONS PTE. LTD. Full time

    Grow PR is looking for a **Public Relations Consultant **. We are looking for an individual who is adventurous and up for a challenge. This role will best suit someone who enjoys working with start-ups and SMEs. He or she should have **3 to 6 years of public relations experience **and are eager to be exposed to working with B2B/B2C technology and lifestyle...


  • Singapore Nifa Pte Ltd Full time

    Looking for a role where you can build relationships and with high compensation scheme? We're hiring Customer Relations Consultants to join our friendly and energetic team ! No prior experience? No problem!We provide full training to help you get started. What You'll Be Doing Answer customer inquiries via calls and emails with a friendly approach Understand...


  • Singapore Grow Public Relations Full time

    **We're looking for a team player who is interested in the following**: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...

  • Senior Developer

    7 hours ago


    Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full time

    6 years exp **Roles & Responsibilities** **Responsibilities**: - Working on implementations of Microsoft business solutions - Application configuration and customizations of modules - Project Management **Requirements**: - Diploma or Bachelor’s Degree in Computer Science, Information Systems or other related field or equivalent work experience -...


  • Singapore Cordlife Full time

    **Responsibilities**: - Assist Line Manager in maintaining and delivering exceptionally high standard of customer service to prospects and existing clients. - Instill customer loyalty and retention through outbound service calls while minimizing termination rates through retention strategies and programs for existing clients. - Actively encourage conversion...

  • Sales Consultant

    5 days ago


    Singapore AUXILIARY CONSULTANT (AC) Full time

    **Location**:Ang mo kio **SalaryRange**:$1800-$ 2500. Commission too **Job Description - Sales Consultant** - Engage with potential clients to understand their wedding vision and requirements. - Present and promote our range of actual day wedding packages and pre-wedding shoot packages in a persuasive manner. - Conduct personalized consultations with...


  • Singapore INTEGRATED CONSULTANT AGENCY Full time

    **RESPONSIBILITIES**: - Identify the needs of prospects and extend professional hairdressing advice and solutions to them. - Engage and establish relationships with prospects from the daily-assigned pool of leads. - Conduct sales pitch to prospects and convert them into long-term clients. - Capture mindshare and build market presence in the hairdressing...


  • Singapore AUXILIARY CONSULTANT (AC) Full time

    Ensure high standards and excellence in customer service experience for all enquiries. Attend to check-in watches brought in by customers. Process document for check-in and take photographs of check-in watches. Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Follow-up on job execution, invoicing and right thru to...


  • Singapore LBD ENGINEERING PTE. LTD. Full time

    Liaising between HBD officer and resident about the Building Service Centre - Attending and assist residents query for HBD Building Service Centre - Arrange the weekly, monthly report to HDB, Consultant Town Council - Administration work duties - Liaising with the sub-contractor/site in charge for work schedule update to ensure daily work going smoothlyAny...