Assistant Technical Service Manager

1 week ago

Singapore STYL SOLUTIONS PTE. LTD. Full time

**About STYL Solutions:
Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

We are looking for an organized & detail-oriented Assistant Service Manager to manage our service department which handles customer service interactions, reports, deployment/installation and repairs.

Reporting to the Service Manager, your responsibilities include providing the highest level of customer service to develop lasting customer relationships and managing the progress of current projects & team members, ensuring timely response to customers' issues and complaints. You shall be self-driven to maintain a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as our Assistant Service Manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers, end users and third-party vendors.

**_Responsibilities:

- **

Your responsibilities will include, but are not limited to:

- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Setting up and maintaining a service desk and evaluating its efficiency.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
- Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
- Training of new employees in company procedures.
- Maintain strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

**Qualifications:
- Min. Diploma in Engineering preferably in Electronics/Electrical with at least 5 years related technical service work
- Proven work experience in technical service or relevant role involving project coordination/ management tasks
- Excellent leadership, communication and customer service skills
- Strong creative thinking and problem-solving skills
- Computer literacy (MS Office and databases) and good organizational skills
- Organized, efficient, and results-driven
- Works well under pressure and manages stressful situations with ease

  • Assistant Manager, Technical Services

    3 days ago

    Singapore ANGLO-EASTERN SHIPMANAGEMENT (SINGAPORE) PTE LTD Full time

    **Roles and Responsibilities** - The Assistant Manager, Technical Services reports to the Managing Director and assists the technical team in areas concerning structural issues, new ship building projects, installation of new equipment on board, conversion projects and assessing damage structural and stability issues. - Assistant Manager, Technical Services...

  • Assistant Technical Services Manager

    2 weeks ago

    Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time

    This role supports the South East Asia (SEA) and ANZ Technical Services Manager in driving operational excellence, governance, and consistency across a multi-country portfolio. The specialist will be instrumental in ensuring all in-country Technical Services teams meet the highest standards of safety, compliance, and efficiency for critical building...

  • Technical Officer

    2 weeks ago

    Singapore ITE Institute of Technical Education Full time

    **[What the role is]** The Technical Officer is responsible for providing administrative and technical assistance and support to staff in the School of Business and Services. **[What you will be working on]** - Provide first-line technical support to staff - Maintain and troubleshoot facilities, hardware, and software - Manage classroom and laboratory...

  • Assistant Technical Services Manager

    1 week ago

    Singapore Jones Lang LaSalle Incorporated Full time

    **JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Assistant Technical Services Manager

    3 days ago

    SGP-CLIENT Singapore-Google JLL Full time $100,000 - $150,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Assistant Restaurant Manager

    13 hours ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Assistant Restaurant Manager

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Assistant Restaurant Manager

    6 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Service Technical Assistant

    1 day ago

    Singapore Talent Trader Group Full time $3,000 - $6,000 per year

    Responsibilities:Assist in the coordination of service activities for power, energy, and ACMV systems. Provide technical support to service technicians and engineers. Prepare and update service reports, documentation, and records. Assist in fault diagnosis and troubleshooting of power, energy, and ACMV systems. Coordinate with clients, suppliers, and...

  • assistant manager, bus service contract management

    1 week ago

    Singapore Public Service Division Full time $13,200 - $39,600 per year

    [What the role is]Assistant Manager, Bus Service Contract ManagementJoin our dynamic team as an Assistant Manager in Bus Service Contract Management, where you will play a pivotal role in overseeing and optimising bus service operations across Singapore's public transport network.[What you will be working on]As part of our collaborative team, you will take...