Service Desk Engineer

Job Title: Service Desk Team Lead (ITSM/ServiceNow)Location: Singapore – Ang Mo Kio or BedokSalary: Up to SGD 4,300/monthEmployment Type: 12 months contract - renewable and extensions depending on business needs and performanceWorking Hours: Staggered 8.5-hour shifts between 7:30 AM – 7:30 PM (SGT), Weekend duty as per operational requirement, 5 days a...

**Job Overview**: We are looking for a dedicated **Service Desk Specialist** to join our team. This role serves as the first point of contact for clients, providing technical support and ensuring excellent customer service. **Key Responsibilities**: - Answer incoming calls and make outbound calls when required. - Deliver **First Call Resolution (FCR)** by...

10 years exp **Roles & Responsibilities** **MAIN DUTIES AND RESPONSIBILITIES**: (a) Technical Service Support - Set-up, install, buy-off and commission new semiconductor equipment at customer sites - Provide pre and post sales technical support to service and upgrade equipment e.g. change-kits, new design modules, features and capabilities - Trouble-shoot...

Industry/ Organization Type: Safety Tech MNC - Position Title**:Service Engineer (Marine)**: - Working Location: North-East - Ang Mo Kio - Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance**: - Duration: Permanent **Key Responsibilities** - Inspecting...

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered...

Job summary: Responsible for account management in providing post-sales customer support services or field servicing to company's local and overseas customers. Customers support services or field service servicing include installation, relocation, on-site remedial, field change orders (FCO), etc. Job description: Provide after-sales service support for...

3 years exp **Roles & Responsibilities** Job Requirements: - Have a minimum 3 years experience in client servicing in engineering sales. - Possess a Diploma preferably in Engineering - Able to sell, up-sell and cross-sell - Possess a strong positive attitude towards selling and customer service - Able to work well in a fast-paced environment - Good team...

**Key Responsibilities**: - Repair, troubleshoot, modify, and test complex technical problems on Laser Machining products or Automation machines - Travel to customer locations (domestic and India) to diagnose complex technical problems and perform on-site repairs - Examine machines mechanically and perform repairs by dismantling machines and rebuilding...

**Position Summary**: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) **Key Responsibilities**: Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work...

Responsibilities:On-site InspectionsConduct on-site inspections of VRV systems to Assess & Troubleshoot reported issues.Collaborate with Sales & Engineering Department to manage complex technical issues.Technical SupportProvide Technical expertise to support Dealers & Contractors.Provide Technical support to Sales Department to expand Dealers & Contractors...