Head of Global Finance Operations

Company Description

**Job Description**:
The Head of Global Finance Operations is the single point of service and financial process ownership for the Global Finance Operations - Toll Group. This role will provide strategic and intellectual leadership within Finance & Commercial to build and grow the operational capability and efficiency for the five workstreams of: 1) Record to Report, 2) Order to Cash, 3) Purchase to Pay, 4) Global Process and 5) Commercial and Contracts, across all Divisions and functions of Toll globally.

The Head of Global Finance Operations has accountability for Toll’s shared service performance and managing the outsourcing and management of a Finance team based in the CoE. The role will work closely with the Toll business units and regions, the Centre of Excellence (Penang) and the corporate teams in the respective processes to understand the overall business requirements, ensuring the best business processes are provided for Toll globally. This role will drive accurate and timely results, operational efficiency and excellence, and deployment of continuous improvement tools to deliver process efficiency and improved financial controls for Toll.

There is a team of 170-250 that report into this role via 7 direct reports.

The position can be based in Melbourne, Brisbane or Singapore.

**Qualifications**:
With a Bachelors or Masters degree in Accounting/Finance and ideally a CPA, you will also have the following skills and experiences:
**Technical**
- Proven track record of managing a shared service in a large organisation that also involves offshore operations
- Strong understanding of end-to-end record to report processes and principles
- Strong understanding of end-to-end OTC processes and principles
- Strong understanding of end-to-end STP processes and principles
- Strong Understanding of end-to-end Commercial and Contracts processes and principles
- Experience in managing performance through standard performance measures (KPIs, SLAs)
- Ability to drive process standardisation and simplification, by making optimal use of system controls and available technical solutions.

**Business**
- People and process management experience in a shared services environment
- Familiarity with large scale business transformation programme, and the ability to drive deliverables to an outcome
- Transport and Logistics industry experience (desirable).

**Human Relations**
- Ability to set direction and capture opportunities to generate sustainable value by being open to new perspectives, challenges and opportunities.
- Adapt the business to changing contexts while understanding the risk profile of change to ensure this is mínimal and understood to motivate innovation”
- Create competitive advantage through strong partnerships with Finance and non-Finance stakeholders.
- Collaborate across boundaries and build win-win solution for customers.
- Influence without formal authority.
- Lead delivery of extraordinary business outcomes.
- Empower teams and hold them accountable.
- Focus on delivering high performance standards and results for the Group.
- Passionately invest in people to build performance for today and tomorrow.
- Set a high standard for professional and operational excellence in execution
- Excellent verbal and written communication skills.

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.