Product Operations Specialist

6 days ago

Singapore Shopee Full time

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationSingaporeThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

**About the Team**:

- The Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan. Browse our Product Management team openings to see how you can make an impact with us.- Provide operational support for the content creation product features, focusing on creative assets operations of short video and live streaming products in e-commerce setting
- Bridge between local teams and regional Product Managers to assess live streaming product feature requirements and be responsible for troubleshooting
- Manage requests from internal stakeholders, support the end-to-end product operations from project planning, execution, to reporting and measuring of performance
- Ensure daily workflow tasks are completed within designated timelines with good quality.
- Design solutions for content development to enable distribution of high quality and relevant content to meet creators/streamers and viewers needs from all segments
- Conduct research, monitor performance for a deeper user understanding and to identify popular content to devise distribution strategies
- Explore video and live streaming content trends by conducting regular research and analysis on market trends, trending topics, trending effects, etc
- Collaborate and communicate effectively with internal stakeholders across teams to ensure timely project delivery
- Participate in the enhancement of the overall feature performance and user experience to drive higher impact

**Requirements**:

- Bachelor’s degree in any discipline, Media/Design/Creative related majors are preferred
- Minimum 2-3 years of related industry experience in product management, digital content, broadcasting, short video and content creation is highly desirable
- Strong communication skills and well-versed in English (spoken and written)
- Proficiency in English (required) and proficiency in any Southeastern Asian languages (optional) to facilitate cross-border communications and collaborations
- Have a strong interest in short videos and live streaming, knowledge in content creation and multimedia skills such as video shooting and editing
- Have a good understanding of Southeast Asian local trending culture
- Have a track record of delivering results in a dynamic environment
- Result-oriented, proactive, and has a strong sense of ownership
- Robust quantitative and qualitative reasoning skills with strong logical and critical thinking abilities

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